This was my first trip to New York, and I was impressed with the new, clean feeling of the hotel! Friendly staff, especially the blonde lady who checked us out. The room we had was quite small, probably typical for NYC, but clean, clean, clean!!! Loved the decor! The only issue we had, which was small but notable, was that we did not have toilet paper or tissues in the room when we checked in. But to be fair, we did check In early. I did notify the front desk when we headed out to explore the city, although they did put any in our room. I had to call down to have some brought up. But like I said, minor!
I would highly recommend this hotel, especially for those who have not been to NYC before. It is very close to Time square and we walked almost everywhere. We did take one of the city tour buses to get around to the lower part of manhattan.
I would totally stay here again!