I read trip advisor on every hotel we book. I have never wrote a review but I felt I had to on this hotel. I booked my stray through Marriott's web site because I decided to take the shot with this one.
It seems for me since the first day that I get there that this hotel should not be open for business yet; there wasn't A.C at the lobby and the weather outside was 96 degree. Also, I remember that they were doing some construction work because I was hearing drilling work since I wake up while I stay at the 3th floor of the hotel which was really rude.
While I waste my time waiting for elevators I realized how hallway carpets were nasty and stained, things like this really suprise me; especially because the hotel brand name. However, the room was well laid out and the bedding was great.
Overall the customer service was professional and efficient, any time I saw people from the staff in an elevator they greeted me. But!! I would like to mentioned that this hotel its unique, because its the only one that I know with more than 8 floors and the hotel staff doesn't have a maintenance elevator; which in many cases was disgusting taking the elevators with a garbage bag next to you.
The location is the best one that you could get in NYC one block away from the subways and also few minutes from the greatest spot.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Cheap Tickets, Hotels.com, HotelTravel.com, Priceline, TripOnline SA, Marriott, Odigeo and Tingo so you can book your Fairfield Inn & Suites New York Midtown Manhattan/Penn Station reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.