I stayed 8 nights in May for my first trip to NYC. The room was seemed small but that was because it had a huge king size bed. The bed was the most comfortable I have had in a hotel. Though the pillows are not great. It's a great location for grand central station and I was able to check in late at night. Service was good, check in staff friendly and I was always treated warmly on my return to the hotel. The room was cleaned daily and got breakfast is included. I would recommend this hotel to any one.