Bringing first-time out-of-town visitors to the City requires a balance between comfort, ease of mobility, and challenge of resting at night amidst noisy streets below. The Hyatt Union Square offers all of these. Union Square itself is a destination, with its lovely and colorful Saturday farmers' market, terrific restaurants, people-watching, and metro lines connecting to sites beyond. The hotel lobby is welcoming without being overwhelming, flanked by a stylish bar whose windowed walls open to the summer streets and the restaurant Four offering amazing breakfast selections like this not-too-sweet banana pecan soufflé (photo attached. Rooms are smallish but intelligently arranged. The in-room wine bar (with Dona Paola, no less), Nspresso coffee maker, complimentary bottled water, and spacious desk area was everything we needed in our corner alcove suite to join our guests in-house before a night out.
A special shout-out to the hotel staff, who down to a person was gracious, pleasant, and accommodating without being cloying. One fellow traveler with M.S. had need to freeze his ice-pack during the July weekend. The staff was on-top-of-it without wait or attitude. Would DEFINITELY use this hotel again for the kindness of the staff alone.