I was visiting someone in the city during the Thanksgiving weekend and we decided to stay at the Hyatt in Union Square. We had previously stayed in Hyatt Andez on Wall Street and the Hyatt in Midtown. After staying at all three of these locations, I feel I can accurately give each of these a fair review.
I arrived on the Tuesday before Thanksgiving earlier than the normal check in time. Not only was I greeted warmly, but I was given a room right away with no having to wait around. The downside, a heavy odor of vanilla or something that lingers in the main lobby that tends to drift into the restaurant which can interfere with the dining experience. When I got up to the room, the first thing I noticed that for the size of the room it was, the designer made the most of every little inch. It still had a somewhat spacious feeling for a room that would be my bedroom back home. I did not go crazy over the decor, but I know this Hyatt uses the designer of Paul Vega as a huge selling point.
After sleeping for the night and hanging out in the room these are the main things I noticed that were uncomfortable/disappointing/a nuisance:
We had a connecting door room and our neighbors did not respect that when in hotels you should respect people and keep voices down, so children were yelling and banging around at 6 in the morning.
We were also placed directly across from where the staff either loads/unloads carts or has services and was constantly banging around, which leads to my next point
The walls are EXTREMELY THIN. It is like when they redid the building they did not add any additional insulation, and this now rounds out the last major point
The windows LET IN EVERYTHING. I understand we are in the city. There are going to be noises, but when I am on the 10th floor and I can hear EVERYTHING that is going down on the street and when I get close to the window I can feel the cold leaking in, it's like the windows are only single-paned. I was using the desk by the window, the curtains were drawn shut, the heat was on, and I was wrapped in a blanket because I was freezing.
It really seems to me that the designer spent his budget on the design and not the functionality of the architecture or having a balance of both. So, I will make a pros and cons list for you to consider if you decide to stay here.
Beware of where the associate places are
- Official Description (provided by the hotel):
- The brand new Hyatt Union Square New York offers 178 luxe guestrooms and suites that evoke the area’s vibrant spirit and invigorating atmosphere. Renowned interior designer Paul Vega created a unique urban space that blends high design with natural elements. Our building’s historic façade and expansive 23-foot high ceiling provide a grand entrance for your arrival, and our enthusiastic team will ensure that all your expectations are exceeded. ... more less
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