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“Stylish boutique hotel in NYC” 5 of 5 stars
Review of The Jade Hotel

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The Jade Hotel
52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011 (Greenwich Village)   |  
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Ranked #99 of 452 hotels in New York City
Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Stylish boutique hotel in NYC”
5 of 5 stars Reviewed July 1, 2014

We have stayed twice at the Jade Hotel over the last year. The situation is great in the Village and if you are reasonably fit within walking distance of shops on 5th, many restaurants, and if you are up to it even to Central Park. The staff are friendly and really helpful. Breakfast is good with choices ranging from simply coffee and bagel through amazing greanola fruit combination to full USA style meal. The bar has an early evening 1/2 price session for those who like an early drink. The rooms are very big city boutique and so the standard room, though well furnished, is small. If you need more room its worth paying a bit more for amore space. All in all - a cool place to stay

Room Tip: main tip - remeber boutique hotel, small rooms, so upgrade from standard if this important to you
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

My wife and I spent our 2nd Anniversary in the Jade Hotel in May this year. From arrival to departure the staff could not have been any friendlier or more helpful. The hotel itself is beautifully decorated and the bar/restaurant is a really nice, atmospheric place to have a drink or eat.

The hotel is ideally placed in Greenwich Village next to Metro links and is withing walking distance of both Uptown and Downtown.

Also, the flatbreads that they make during happy hour are absolutely delicious!

We would definietely return to this hotel if we visit New York again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Del Mar, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 28, 2014

Just returned from Manhattan to celebrate our 27th anniversary where we spent five nights at The Jade Hotel which we learned about on TripAdvisor. We had a wonderful stay at this boutique hotel. After checking in, the hotel sent a bottle of champagne to our room! Beautiful decor and, yes, the rooms are on the small side but it's NY! We had read some reviews about the shower design allowing the floor to get wet and the bathroom door being frosted glass and just a bit see-thru. Yes, that's true. However, after many hours of walking everyday the shower was fantastic! We also ate in the restaurant, breakfast and dinner, and each time had fabulous meals. Great little bar area with a good Happy Hour - delicious flatbreads and more! We also loved the location - just a block to the subway and walking distance to so much the area has to offer. Will definitely try to book there again on our next trip. We're hooked!

Room Tip: We asked for a room on a higher floor away from the elevator. They accommodated us - nice and quiet...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at The Jade Hotel, responded to this review, July 17, 2014
Dear Debbie T,

Thank you for your review. We are so glad that you enjoyed your stay with us and that we could be a special part of your anniversary! We strive to go above in beyond in making our guests feel comfortable and we are so glad we were able to help provide relaxing accommodations during you stay. We are also happy to hear that you were able to dine at our in house restaurant, Grape & Vine, and enjoy their fantastic wine hour. We look forward to welcoming you back on your next trip to New York!

Sincerely,
Justin Kellerman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 28, 2014

Excellent service from the concierge and pure new york style. All what u need for a week end. Ideally located room are a bit small and you can hear the room service outside or the neighbours but clearly one of my top adress in Manhattan.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 23, 2014

A little pricy but its worth it. Its walking distance to 5th avenue for shopping, about 10 minutes: JJill, H&M, Gap, Coach, Banana Republic, Anthropology... and more. The hotel is very charming. Rooms are small, bed wasn't very comfy but its still good, don't take me wrong. The shower is one of the best ever had.. Its powerful. Its 2 minutes to a Chiplote on the corner of 6th and W13th were you can have Burritos and beers and watch walkers! There is a little restaurant on W13 walking west towards 5th too, with nicer meals. A/C noisy and its so small you need it on all night otherwise it gets stuffy.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at The Jade Hotel, responded to this review, July 17, 2014
Dear Nancy B,

Thank you for your review. We are so glad you had a great stay and that you found our location convenient in exploring local shops and restaurants. We appreciate your feedback in regards to our rooms and are glad that despite some aspects that were not to your liking, our shower was one of the best you have experienced! We hope we can welcome you back the next time you are in New York.

Sincerely,
Justin Kellerman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, CA
Top Contributor
51 reviews 51 reviews
48 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 23, 2014

I stayed here for almost two weeks during a renovation of our apartment nearby. CAN I PLEASE MOVE IN?

This place is perfect. It's trendy and comfortable without being obnoxious. From the warm gas lamps drawing you in from the street, to the staff that are so kind and helpful.

The restaurant is pretty good, although strangely empty most the day. The room (1703) wasn't huge, but it had everything we needed: a comfortable bed, desk area, large TV, big closet, a modern bathroom, and the bonus of a killer view of downtown. The wifi situation was slightly annoying (I had to re-sign-in every few hours), but I imagine that wouldn't bother most guests.
The gym is small but sufficient, with all new equipment, so bring your workout clothes!

My only gripe is that there are 100+ rooms but only 2 elevators. Not only are the elevators slow and stop at most every floor, but at one point there was just one elevator. There were a few times when it took 10 minutes just to get out.

Overall, I loved this place and you will too!

Room Tip: 1703 had a great view!
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at The Jade Hotel, responded to this review, July 17, 2014
Dear HalleAndTheWorld,

Thank you for your review. We are so glad that you found your stay to be perfect and comfortable! We strive to provide an exceptional and welcoming environment and are glad that you enjoyed the small touches of the hotel as well as our amenities. We appreciate all of your feedback and apologize that the speed of the elevators detracted from your stay. While we are an intimate property, we are currently working on solutions to these issues. We are glad you had a great time during your stay and hope to welcome you back the next time you are in New York!

Sincerely,
Justin Kellerman
General Manager
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

If you are looking for excellence at affordable prices, look no further - The Jade Hotel (Greenwich Village, NY) is what you need. The Hotel is wonderfully furbished, rooms are spacious, comfy and fully equipped, the restaurant offers great food and an interesting crowd. The staff is extremely kind and supportive, and last but not least... the hotel smells delicious: fresh flowers are changed every day and makes you feel home every time you walk in. The borough is the best you can get in NY: walking distance from 5th Ave, Soho, Flatiron and Meatpacking. The block offers more restaurants and shops and opposite the Hotel the Silk SpA is what you need to unwind from a busy day. An excellent experience! Definitely coming back.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at The Jade Hotel, responded to this review, July 17, 2014
Dear Francesca d,

Thank you for your review. We are thrilled to hear that you enjoyed your stay and that you found both the design and comfort of our accommodations to your liking! We strive to provide an exceptionally friendly and relaxing environment and we are pleased to hear that both the staff and the small touches throughout our property made you feel welcome. We look forward to welcoming you the next time you are in New York!

Sincerely,
Justin Kellerman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Jade Hotel

Address: 52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City > Greenwich Village , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #99 of 452 hotels in New York City
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Newly opened, The Jade Hotel is a boutique neighborhood hotel for the experiental travelers seeking an authentic NYC experience. Situated in the heart of Greenwich Village, The Jade Hotel embodies the energy & individuality of the Village lifestyle while reflecting its charm and history. With its upscale yet approachable ambiance and intuitive service. Complimentary WiFi, turn-down, fitness center. It’s coming through the grapevine! The Jade Hotel’s new American restaurant and bar, Grape & Vine, embraces the charm of New York’s vibrant Greenwich Village neighborhood. Grape & Vine, which derives its name from the legendary, mid-nineteenth century bar, Grapevine Tavern, is known to be the origin of the popular phrase, “I heard it through the grapevine”. Grape & Vine is a vibrant American Restaurant & Bar serving artisanal, market-driven fare in an elegant and artsy setting. With its sensual ambiance and engaging service, the Grape & Vine Restaurant & Bar is a casual chic Village oasis. ... more   less 
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