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“Nice little hotel” 4 of 5 stars
Review of The Jade Hotel

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The Jade Hotel
52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011 (Greenwich Village)   |  
Hotel website
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Hotel amenities
Ranked #119 of 459 Hotels in New York City
jersey shore
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Nice little hotel”
4 of 5 stars Reviewed June 8, 2013

Stayed here last Saturday night while attending the World Science Festival. After reading reviews on this hotel before staying, we noticed many people frustrated with the elevator operation. Sure enough, the first time we tried to use the elevator to get to our 15th floor room, we experienced a significant wait (10 minutes+) for the one working elevator. Other than that issue, the hotel was clean and perfectly acceptable in all areas. I would stay here again, slow elevators would not keep me away from a nice, clean, quiet hotel in a great area of the city.

Room Tip: Naturally, the higher rooms are quieter, we were on the 15th floor and didn't have any noise of...
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Stayed June 2013, traveled with family
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414 reviews from our community

Traveler rating
    231
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    46
    12
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Seattle
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 4, 2013

The location is awesome. Walking distance to Union Square, Meatpacking, etc. Tons of bars and cafes everywhere. The room was small but quiet and very comfortable. I had a great night sleep. The staff was friendly. Nice toiletries. I will stay here again. Small, feels more like a residence (not too small like a B&B!). Much nicer than a big thoughtless chain hotel.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed May 30, 2013

Stayed here for three nights in April, thought we give it a go being a newly opened boutique hotel.
First impression of the hotel is chic and young. As most people commented, the word small comes up a lot - the room was indeed compact and the lighting can be a bit dark. The bed was very comfortable and the bathroom was nice and clean.
There are only two lifts and sometimes can be slow.
The staff are friendly and helpful, there are some minor teething issues with the services when we were there but not an big problem, being the hotel opened just three weeks prior to our arrival.
Jade Hotel is located in a nice neighbourhood by 6th Avenue. I recommend this hotel for holiday makers but not so sure about using this as a base for business travellers.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
4 of 5 stars Reviewed May 28, 2013

We stayed three days at the Jade Hotel in May. A group of 5 with two seniors and one child. It was fantastic, a very nice hotel, clean and well equiped. Great service, nice staff. Good food. Close to the metro. Would return without hesitation.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Essex, UK
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 27, 2013

I stayed at The Jade for three nights on a recent business trip. The location was great and it was easy to get around. The front desk staff was very efficient and friendly.

The rooms are done in an art deco style. They are done very well but are rather small. It was ok for one person, but had I been travelling with my husband, I am not sure how I would have liked the cramped quarters. The bathroom was done to a high standard. The beds were comfortable and the wifi was good.

I had a drink at the bar, but did not eat there. It was a nice place for a drink, the service was ok, it was moderately priced

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Bloomfield Hills, Michigan, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 26, 2013

The jade hotel is in a great location with friendly employees, however we were promised a suite and we were put in a closet for the same rate. The shower head was broken and the air conditioning was broken. Plaster from the bathroom ceiling was falling down and made a mess all over the room. We told the staff and they did nothing to fix the mess. They have two small elevators and are missing a service elevator, so I was running up and down the staircase to get from the lobby to my room. The gym is small and has nothing in it, a waste of time. This hotel is only worth the stay because of the location. Go to the Bowery, they know service!!!!!!

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  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 23, 2013

I've never felt compelled to write a review before but Bryan and the team at The Jade Hotel deserve ten minutes of my time. From the moment we arrived with heavy bags, they were helpful, polite, interested and fun. Within five minutes we were talking about their recommendations of things to do around the area and our bags were whisked up to our room by the lovely Bryant. Throughout our stay the team always had a smile for us and they really made us feel at home in New York. I couldn't recommend this hotel enough. Thanks Bryan and we hope to see you again soon.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Jade Hotel

Address: 52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City > Greenwich Village , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #119 of 459 Hotels in New York City
Price Range (Based on Average Rates): $$$
Number of rooms: 113
Official Description (provided by the hotel):
Newly opened, The Jade Hotel is a boutique neighborhood hotel for the experiental travelers seeking an authentic NYC experience. Situated in the heart of Greenwich Village, The Jade Hotel embodies the energy & individuality of the Village lifestyle while reflecting its charm and history. With its upscale yet approachable ambiance and intuitive service. Complimentary WiFi, turn-down, fitness center. It’s coming through the grapevine! The Jade Hotel’s new American restaurant and bar, Grape & Vine, embraces the charm of New York’s vibrant Greenwich Village neighborhood. Grape & Vine, which derives its name from the legendary, mid-nineteenth century bar, Grapevine Tavern, is known to be the origin of the popular phrase, “I heard it through the grapevine”. Grape & Vine is a vibrant American Restaurant & Bar serving artisanal, market-driven fare in an elegant and artsy setting. With its sensual ambiance and engaging service, the Grape & Vine Restaurant & Bar is a casual chic Village oasis. ... more   less 
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