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“Great hotel but wasn't so keen on area” 4 of 5 stars
Review of Howard Johnson Manhattan Soho

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Howard Johnson Manhattan Soho
2.5 of 5 Hotel   |   5 Allen St, New York City, NY 10002 (Manhattan)   |  
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Free High Speed Internet
Ranked #122 of 454 Hotels in New York City
Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great hotel but wasn't so keen on area”
4 of 5 stars Reviewed July 17, 2014

Good points great little hotel and very nice helpful friendly staff. Our room although small was comfortable and kept very clean. Free breakfast which is a definite plus in New York was tasty and plentiful the only thing is at present the breakfast area was a little small. The slight bad point for us unfortunately was the area which we really were not keen on it was a little run down. So we would say this is a great priced hotel it just depends if you want to stay down town or not but for us next time we go back to New York we will probably stay mid/up town again.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derek l, General Manager at Howard Johnson Manhattan Soho, responded to this review, July 20, 2014
Dear Guest,

Thanks for sharing your feedback about your recent visit. We are thrilled that you were happy with our facilities and accommodations. Our breakfast continues to receive positive feedback from our guests, and I am pleased that you were satisfied with it as well. I highly recommend the F subway train for making the trip midtown. It is about two blocks away from us on East Broadway and can allow you to transfer to where you would like to go in Manhattan.

We are delighted that we helped make your stay an enjoyable one. We look forward to accommodating your needs again in the near future. In the interim, our staff and I remain at your service.

Regards
Teddy Lai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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368 reviews from our community

Traveler rating
    196
    135
    26
    5
    6
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98
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2014

I recently had to cancel a stay in NY due to an unexpected long term illness. The manager and staff were not only co-operative in dealing with my cancellation, but sent me the kindest well wishes and encouragement to get better. I believe this was above and beyond their duty and whoever I have told my story too of my friends, have all said they will stay there on their next trip to NY and tell them why. I am determined to get better to go there and meet them. Their kindness and good wishes (from total strangers) is very humbling and warmly received

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaithersburg, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 7, 2014

Hotel rates are excellent, and location is adjacent to Chinatown and Little Italy. Rooms are small but modern and clean. Comfortable beds and central air conditioning. Rooms have coffee makers but no refrigerators. Ask for a room on one of the top floors - fantastic views of the bridges and East River. Hot breakfast included with room rate, good fresh food. Most of all, the friendly hotel staff will go the extra mile to accommodate your needs. They are also knowledgeable about the city and will provide maps and recommendations. The service sets this hotel above others.

Room Tip: Ask for a room on one of the upper floors so you can get good views of the city, bridges and East Ri...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derek l, Front Office Manager at Howard Johnson Manhattan Soho, responded to this review, July 9, 2014
Dear Betty,

Thanks for your gracious review! It seems that you had a comfortable and relaxing stay with us, and we are so glad that our staff ensured that your needs were well taken care of. I have shared your experience with our staff, who are delighted to hear of your generous praises of them. I am pleased that our team was able to make such a positive impression on you.

Please let us know when you will return to New York City, as we will love to take care of your needs again in the future.

Warm regards,
Brian Chao
Front Desk Manager
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Seattle, Washington
1 review
5 of 5 stars Reviewed July 5, 2014

We were extremely pleased to have stayed here! The staff was amazing - friendly and so helpful. They made our lack of luggage for three days at the airport easier and manageable. They went the extra mile to assist us and to make our trip a great experience. Thank you so much!

Room Tip: All rooms are decorated and peaceful.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derek l, General Manager at Howard Johnson Manhattan Soho, responded to this review, July 7, 2014
Thank you for this wonderful review! We always want to make the guests feel as if they are at home away from home! We are very proud of our staff they are the ones that make the the guests stay more enjoyable, and I'm glad to hear they went out of their to make sure you had such a great stay!
Thank you once again for allowing us to showcase out hospitality and service! if you are ever back in town please email us info@hjsoho.com and we will continue our service from there!

Best regards,

Teddy Lai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Manhattan Soho

Address: 5 Allen St, New York City, NY 10002
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #122 of 454 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Howard Johnson Manhattan Soho 2.5*
Number of rooms: 43
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