I travel often for work and have stayed at a lot of hotels in the area that are 5 stars. This hotel was booked for me by my assistant and i and so glad that she did. When i checked in to the hotel i was greeted by Jon and the front desk. His smile and attitude made it clear that he loves his job and is happy, which is important this day and age. There were a few other people at the front desk as well waiting to check in and he made it his priority to make us all feel important and top priority. Upon check in he handed me my key which i found nice ( other hotels i have been to just yell out the number ) He also gave me a card with his name on and informed me if i need anything reservations for dinner, direction etc that he would be more then happy to accommodate. He did make me reservations for dinner and booked me tickets to see a show. Because of him i will be back the next time i am in NY.
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