What can I say that hasn't already been covered on the reviews?
We stayed for 5 nights and really can't fault the hotel or it's staff. We were welcomed with excellent service from the moment our cab arrived outside which made life easier after a long haul flight. Check in was smooth and as we were unpacking there was a knock on the door to give us complimentary water and the latest Time Out magazine for what was going on in the city.
The staff were very helpful in printing out tickets for the 9/11 memorial which we had booked on our iPad (free, fast wifi throughout the hotel), making sightseeing recommendations & giving us tips to save us time. Finally booking our cab back to JFK, taking into account busier traffic because it was the day of the St Patricks day parade.
We ate twice in the Parker & Quinn restaurant and couldn't fault the food or the service, likewise at the rooftop bar. The cocktails were dangerously gorgeous!
I would echo previous reviews in that the hotel is trendy without being pretentious & the bed was really comfy. The only (very slight) negatives would be the lack of tea/coffee making facilities in the room but at least there was a plentiful supply of free coffee in the lobby which certainly set us up for the day. Finally the wardrobe was of a reasonable size but did lack shelf space. Certainly neither of these detracted from the amazing stay & we would definitely look to go back should we return to NYC.
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