When I first walked into the Refinery I felt I was in a funky rich environment that immediately gave me the feeling that the rest of the hotel wasn't going to let me down. Consistent quality, quiet elegance with the right amount of friendly service combined with respectfulness and anonymity that made you feel like you weren't being intruded on with the knowledge that conversation or a few laughs were always available when called upon. Great place with very personable service that always made you feel like the "guest".. The boys out front always greeted me by my name whenever I returned and had a taxi waiting when I gave them the five minute warning. Thanks to Matty, Ray and Azziz up front for making my stay appreciated each time I walked in and to Alberto for his consistent thoughtfulness that made me look important when I brought in guests. Epic place and would highly recommend this hotel if you're looking for a "home" in a big town. It just gets better each time I return.