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“Perfect stay” 4 of 5 stars
Review of Holiday Inn NYC - Lower East Side

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Holiday Inn NYC - Lower East Side
4.0 of 5 Hotel   |   150 Delancey St, New York City, NY 10002 (Formerly Holiday Inn New York City-Manhattan) (Lower East Side)   |  
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Ranked #102 of 453 Hotels in New York City
Örebro, Sverige
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Perfect stay”
4 of 5 stars Reviewed July 14, 2014

Perfect hotel for our family of three. Room and toilet are spacious enough. No refrigerator in room but you can rent one for 20$. This for us is very convenient as we buy and make our own breakfast. This because as it can be quite pricy otherwise when buying it at the hotel or a diner. Location is good, close to the metro, just at the foot of Williamsburg bridge and within walking distance to the southern parts on Manhattan. Price is more than reasonable, I think you get more than what you pay for anyway. We would definitely consider this hotel if we come back to NYC again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, July 18, 2014
Greetings footek,

Thank you for your amazing feedback! It is delighting to read you and your family truly enjoyed your stay with us. It's great you were able to relax in our comfortable rooms and enjoyed our hotel location. Please make us your home away from home and don't forget to contact us in advanced for your next booking! Happy and safe travels.
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303 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Bentonville, Arkansas
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 12, 2014

My family loves this hotel. The staff was very accomodative. This is our first trip to nyc and they were so helpful with helping us navigate through the city. They even let us borrow umbrellas. The hotel was very clean with a nice bathroom. If you want a quick bite to eat there's a Burger King across the street next to them is a 7-11, next to them is a Dunkin Donuts. Also great restaurants within in walking distance. The subway is just across the street. Not too far from all the main attractions. We even had a view of the Freedom tower. The staff at the Holiday LES really made our vacation extra special. Thank you.

Stayed July 2014, traveled with family
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, July 14, 2014
Greetings kasdw,

Thank you for sharing your amazing feedback with the TripAdvisor traveler community. Our Holiday Inn Lower East Side family is truly humbled by your kind words. It is our priority to ensure each and every one of our guests feels comfortable and welcomed while they are with us. It was our pleasure to be able to accommodate your requests. Thank you again for your recognition and recommendation, we look forward to your next adventure in the Big Apple!
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2 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 11, 2014

Great service in every aspect. Great staff, every time you come back to your room you'll find your room neat and clean. Receptionists are really polite and friendly. Subways, restaurants and attractions are really close from this location. Great gym service too. Its amazing 10/10!!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, July 14, 2014
Greetings Krizwar,

Thank you for sharing your wonderful feedback with the TripAdvisor traveler community. We are so delighted to read you experienced such a perfect stay with us and were able to take advantage of our hotel amenities. Our hotel is located in such an amazing neighborhood, there are so many great places to visit and explore. We certainly look forward to your next stay with us, happy and safe travels!
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2 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 11, 2014 via mobile

The location is just the icing, rooms are modern, every time you come back you'll find everything clean and neat. Receptionists always greet you, they are really friendly and polite. There are many attractions near the hotel.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, July 14, 2014
Greetings Krizwar,

Wow! Thank you for taking the time to share your recent experience at the Holiday Inn Lower East Side! Our team is truly humbled by your words as we take pride in the service we provide to our guests. Its great to read you loved our hotel location and were able to explore the many amazing attractions in the Lower East Side. Please make us your home away from home, we look forward to your next adventure in the city that never sleeps!
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1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 11, 2014

I just came back from my stay at the Holiday Inn and had a wonderful experience. The girls at the desk were very helpful. I had forgotten some vanity items at home but the front desk had everything that I needed. The room was spotless and the room attendants were very gracious throughout my stay. The hotel is just a few train stops away from most NYC attractions. Will definitely be staying at this property the next time I visit NY.

Stayed June 2014
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, July 14, 2014
Greetings Trish C,

Thank you for sharing your terrific feedback with the TripAdvisor traveler community. Our team treats each and every one of our guests as members of our own families. Our hotel is located just a block away from the F,J,M Subway station which could take you to any part of Manhattan in just 10-15 minutes! Don't forget to contact us in advanced for your next booking! Happy and Safe travels!
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Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 10, 2014

Everything positive shared by others is true. This was our second stay here after stumbling upon it last summer when it was new. Still looks new! Nifty neighborhood for walking around, and one block away is the subway/bus stop for EVERYWHERE. We had to bring our car, and parked it at an independent lot across Delancey - $30 a day. Rooms are relatively reasonable for NYC (book early - Holiday Inn computers change the rates as occupancy rises and by day of the week - hard to figure out). Yes, the rooms are large by NYC standards. Our room faced Delancey and we never heard the traffic. Comfortable beds and great Air Conditioning. What more do you need, since you are on the go? Didn't use the motel restaurant, but stopped in Burger King, Essex Market, 7-11, and the variety store nearby. All met our needs. The staff is top notch - always able to help us get where we needed to go. Will be back the next time we come to NYC.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, July 14, 2014
Greetings lovesaltyair,

Our Holiday Inn Lower East Side family would like to thank you for making us your home away from home and for sharing your amazing feedback. It is delighting to read you enjoyed our hotel location, rooms and found our hotel staff friendly and accommodating. It is our priority to ensure each and every one of our guests feels comfortable and safe while they are with us. We certainly look forward to your next stay with us. Until next time!
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Bogota, Colombia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 9, 2014

I went to NYC this June, just when summer was starting. You can reach the hotel in a very easy way from JFK airport, just take the J line train to Manhattan and get down at Delancey/Essex station, it is like a 45min-60min ride. It is a brand new hotel, with rooms that are way more spacious than the ones in mid town. Prices are a bit high (this is because it is NYC) but compared to other hotels that are near Times Square it is worth it; those hotels have smaller room space, not this one. The hotel has a restaurant, gym and even ice machines every 2 stories. For breakfast you can go to the essex market a couple of blocks away and get some fruits. Also you can visit the Retro Bar restaurant in the hotel, it is a bit pricey but the service is the best and you get to eat a lot of food, so much that you could eat your lunch at 4-5pm without any trouble.
The hotel might seem a little bit far away from the city's main attractions, but we handled to travel by subway and cabs and didn't have any problem with it. We just chose the best option depending on where we were going.
The personnel of the hotel is their main asset. They are cordial, try to help you in the ways they can and make your stay as pleasant as possible. They give you maps, recomendations, get you cabs. I ordered many things on Amazon and they helped me take to the room all the boxes (there where like 10). After that the night I was leaving I needed a tape to pack some of my boxes and they managed to get me the tape I needed. 2 Packages arrived the day after i left the hotel and excecutive housekeeper, Tomas Notcha, helped me manage to ship half of the items to me and return the other half to the sender with the best service and will that I've ever seen from a member of hotel staff. Special congratulations for him.

To sum up, I do recomend a lot the stay in this hotel. It is close to excellent food in little italy, near subway station to see other important things in manhattan, it is a new building and the service is the best you get!

Room Tip: Rooms that look to the inner building might be a little bit quieter than the ones that look over del...
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, July 10, 2014
Greetings Andres F,

Thank you for sharing your amazing feedback!! Our Holiday Inn Lower East Side family are truly humbled by your kind words. Its wonderful to read our hotel location was convenient to your traveling needs. Traveling to any part in Manhattan is so easy with the F,J,M Subway station just a block away from the hotel. We always strive for perfection and I am glad your stay exceeded all of your expectations. Please make us your home away from home, and contact us in advanced for your next booking. Happy and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn NYC - Lower East Side

Address: 150 Delancey St, New York City, NY 10002 (Formerly Holiday Inn New York City-Manhattan)
Phone Number:
Location: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #102 of 453 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn NYC - Lower East Side 4*
Official Description (provided by the hotel):
Beautiful hotel is located in New York (East Village - Lower East Side), close to Lower East Side Tenement Museum, Brooklyn Bridge, and New York University. Also nearby are Federal Reserve Bank of New York and World Trade Center - Ground Zero. ... more   less 
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