We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel” 5 of 5 stars
Review of Holiday Inn NYC - Lower East Side

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Holiday Inn NYC - Lower East Side to your Saves list
Holiday Inn NYC - Lower East Side
4.0 of 5 Hotel   |   150 Delancey Street, New York City, NY 10002 (Formerly Holiday Inn New York City-Manhattan) (Lower East Side)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30% this Summer
Ranked #136 of 468 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Naguabo
Level Contributor
4 reviews
3 hotel reviews
“Excellent Hotel”
5 of 5 stars Reviewed March 8, 2014

I just stayed in this hotels and I loved everything about it. The location is perfect with the subway station just a minute away and Little Italy and Chinatown just a few blocks down. Perfect if you want to explore Manhattan.
The hotel was very clean; not a thing out of place. The room looked new and it was cozy and comfortable. I got a corner room to the back of the hotel so it was very quiet and peaceful.
I ordered from room service and the food was great as well as the service.
The staff were very friendly and helpful and always made sure to greet me every time I walked by the front desk. I felt really welcome.
All in all, I loved the hotel and I can only say positive things about it. I would recommend it to anyone and I would absolutely stay there again.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, March 8, 2014
Greetings RomyFD,

Thank you for your terrific feedback! Our Holiday Inn NYC-Lower East Side family is thrilled to read you experienced an excellent stay with us. It's great you enjoyed exploring the Lower East Side, Little Italy, and Chinatown. Retro Bar and Grill is a terrific restaurant located right in our hotel, their menu options are delicious and just perfect after a long day of sightseeing. I am glad our hotel staff made such a positive impact throughout your stay. Our team values are to treat each and everyone of our guests like a member of our own family. Please make us your home away from home and choose our hotel on your next adventure to the Big Apple! Happy and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

444 reviews from our community

Traveler rating
    209
    194
    31
    7
    3
See reviews for
101
143
34
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Irvine, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

We stayed at this hotel March 3 and 4 and it was a delightful stay. All of the staff members I encountered were just so pleasant and helpful. The room was super clean and comfortable. The price was really great. It was booked by accident when mistakenly gave my husband the wrong address of where we needed to be in NYC. Thankfully it was only a half our train ride to our destination. What I also loved about the location is that it was downtown so away from most of the midtown bustle and very close to the subway. We walked to Chinatown and Little Italy. Everything was just convenient and I really think this will be our spot when we visit NYC. I didn't use the spa or swimming pool as it freezing cold so I won't rate that.

Overall great stay and much less than the hotel that was walking distance from where we had to go in midtown. Many mentioned the rooms are small but I found them to be quiet cozy. We had king and it was a bit smaller than typical hotels but its NYC. My main focus is on location and cleanliness and it was A+++ with the cleanliness.

Thanks for an incredible stay.

Room Tip: i took others advice and requested a quiet room so that worked out very well.
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, March 8, 2014
Greetings Victoria C,

Thank you for sharing your experience at the Holiday Inn NYC-Lower East Side. It's true what they say, sometimes the best moments happen when they are unplanned. Our Holiday Inn family strives to ensure our guests experience the best customer service possible and we are truly humbled by your words. Its great to read that our hotel location was convenient to your traveling needs. The Lower East Side is a terrific neighborhood, with so much to see and explore, amazing restaurants within walking distance and the subway just 2 minutes away! Thank you again your your recommendation and we look forward to your next adventure in the city that never sleeps!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 5, 2014 via mobile

I stayed with my boyfriend for 3days & 2nights. It was wonderful. We had a corner room with the view of the city which was amazing at night time. The room was small & intimate. The king bed was extremely comfortable with multiple sheets. The extra pillow was a plus. The shower pressure was good as well. The location was decent. Things were in walking distant as well as a variety of restaurants. The staff was excellent. The Night manager, Sheila Ortiz, was very friendly & helpful with any questions we had. The room service was great as well, delivered on time & very friendly & cooked to perfection. Out stay here was very relaxing & I would definitely stay here again.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, March 8, 2014
Greetings Karias10,

Thank you for your amazing review! We love reading our guests feedback and we are so delighted to read that you experienced a relaxing stay with us. Our team strives to ensure that each and every one of our guests feel at home while they are with us. We certainly welcome you back with open arms, and please contact us in advanced for your next booking. Thank you again for your recognition and recommendation. Until next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosport, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 5, 2014 via mobile

I stayed here with my sister while visiting New York on a 3 day city break in Feb. We had a fab time, the hotel was in a great location for accessing all the sights, with the subway just a 2 minute walk away. We had a standard twin room which was very clean and spacious enough for us. The staff were excellent, friendly and helpful and we would definitely stay here again.

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, March 8, 2014
Greetings Gayle D,

Thank you for taking the time to share your recent experience with us. It is fabulous to read that our rooms, staff, hotel location exceeded your expectations. We look forward to your future stays with us, happy and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dawlish, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

We found this location buzzing and ethnic. The hotel was perfectly located from- 2 min walk - the tube, a short walk from Katz Deli and Chinatown. The hotel staff were friendly and helpful. The rooms were comfortable and very clean. The beds were extremely comfortable as were the pillows. All you need after a busy day sightseeing. Although there was a slight shortage of wardrobe space everything else was perfect for our family trip to NY. Jackie Poole , Dawlish, Devon, uk.

Stayed February 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, March 4, 2014
Hello Jackie P,

Thank you for taking the opportunity to share your experience at the Holiday Inn NYC-Lower East Side. We are so delighted to read that you enjoyed the vibrancy of our neighborhood and were able to explore the amazing restaurants near us. Thank you again for your kind words and we look forward to your next adventure in the city that never sleeps! Until next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 1, 2014

I stayed at this hotel because it was close to my ailing uncle's nursing home -- only 3 long blocks walking - 10 minutes! I visited him for his 87th birthday.
I was very pleasantly surprised at the excellent customer service - I had read some reviews before booking it and called ahead to advise about a late check-in and to ask for a "quiet room" as I'm not used to city noise and was told they would do their best but that I had to wait until I checked in for availability. When I checked in I was granted my request - and the room I had was not only quiet, since it faced a courtyard, but it had a nice view of the Empire State Building from the window, was well appointed, clean as a whistle and very pleasant. My only "complaint" might be the noisy heating unit -- it took me a couple of nights to get used to it but the room was a perfect temperature.
The staff was very helpful when I asked about a small market (two blocks away), a deli for one of those famous NYC deli sandwiches for lunch with my uncle at his nursing home every day - (one block away) and when it rained, they lent me a lovely Holiday-Inn-green umbrella. Thank you!
Whereas I felt very safe in the hotel, as a mature woman traveling alone I didn't feel comfortable walking around that neighborhood after dark. Thankfully, my visit was uneventful, the location of the hotel was perfect for the purpose of my trip and I even had good weather (in the 40's) - no polar vortexes happened while I was there!
One other thing -- my cousin and I had dinner at the Retro Cafe downstairs the night I arrived and it was very pleasant, affordable and yummy! My cousin "built her own hamburger" and it was one of the most fantastic hamburgers I've even seen! The waiter was very attentive and courteous.
My reason for only 4 out of 5 dots rating is because of the dicey neighborhood, but the hotel itself was super and for those who are visiting the sights very conveniently located and affordable!

Room Tip: Quiet rooms are wonderful if you are not into city noise.
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, March 4, 2014
Hello CS,

Greetings from the Holiday Inn NYC-Lower East Side family! Thank you for your wonderful review, we are so happy to hear that you enjoyed your stay with us. It's great to read that our hotel location was convenient to your traveling needs and that our hotel staff were friendly and helpful throughout your stay. The "build your own hamburger" at Retro Bar and Grill is amazing, there are so many tasty toppings to add to create you perfect burger. We welcome you back with open arms and don't forget to call us in advanced for your next booking on your next visit to our lovely city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Callahan, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

I have not stayed at a Holiday Inn in years. Husband and I were looking for a hotel that would not cost us an arm and a leg. Price was great..front staff is incredible! Walking distance to China Town and Little Italy. Also felt very safe here. We will stay here again!!

Stayed February 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, March 1, 2014
Hello Nannagirl,

Thank your for your amazing 5 Star Review! Our Holiday Inn NYC-Lower East Side family is so delighted to read that you experienced such a wonderful stay with us! If you aren't already an IHG Rewards Member, you should definitely enroll to become one of our loyal members. It's the largest Rewards Program to date and grants our members great benefits. Thank you again for your recognition and recommendation, we look forward to your next adventure in the city that never sleeps.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these New York City hotels
Chinatown
Wyndham Garden Chinatown
Wyndham Garden Chinatown
#116 of 468 in New York City
4.5 of 5 stars 1,187 reviews
Lower East Side
Comfort Inn Lower East Side
Comfort Inn Lower East Side
#305 of 468 in New York City
4.0 of 5 stars 578 reviews
Financial District
Holiday Inn Manhattan - Financial District
Holiday Inn Manhattan - Financia...
#230 of 468 in New York City
4.0 of 5 stars 343 reviews
Show Prices
Show Prices
Show Prices
Lower East Side
Orchard Street Hotel
Orchard Street Hotel
#209 of 468 in New York City
4.5 of 5 stars 33 reviews
Chinatown
Howard Johnson Manhattan Soho
Howard Johnson Manhattan Soho
#154 of 468 in New York City
4.5 of 5 stars 506 reviews
Lower East Side
Hotel on Rivington
Hotel on Rivington
#68 of 468 in New York City
4.0 of 5 stars 976 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn NYC - Lower East Side? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn NYC - Lower East Side

Address: 150 Delancey Street, New York City, NY 10002 (Formerly Holiday Inn New York City-Manhattan)
Phone Number:
Location: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #136 of 468 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn NYC - Lower East Side 4*
Number of rooms: 132
Official Description (provided by the hotel):
On March 19th, 2013, the Holiday Inn NYC - Lower East Side opened at corner of Delancey and Suffolk Street, complete with a widely appeasing ambiance, decor, and amenities. This new, contemporary non-smoking boutique hotel brims with surprises-from the sleek walnut floors in our spacious guest quarters, to the impeccably adorned public spaces. Set in historic heart of Manhattan's Lower East Side, our friendly and familiar hotel delights at every turn, drawing repeat visitors with a heightened level of charm. From the linens to the lobby, the brand new reflects the joy, excitement, and luxury of the modern New York City lifestyle. Step through our boutique-style lobby, and you will instantly be treated with personalize service from our hospitality staff. Within the solace of our hotel, you will find free Wi-Fi, and many modern conveniences, including business and fitness center access and lobby snack shop. Enjoy service from our ever-attentive staff, delicious dishes from the tables of our in-house restaurant, and world-class amenities in the comfort of spacious and stylish guest rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Travelocity, Booking.com, Hotel.de, Priceline, Orbitz, BookIt.com, Odigeo, HotelTravel.com, Hotwire and Agoda so you can book your Holiday Inn NYC - Lower East Side reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn NYC - Lower East Side, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.