I stayed at this hotel because it was close to my ailing uncle's nursing home -- only 3 long blocks walking - 10 minutes! I visited him for his 87th birthday.
I was very pleasantly surprised at the excellent customer service - I had read some reviews before booking it and called ahead to advise about a late check-in and to ask for a "quiet room" as I'm not used to city noise and was told they would do their best but that I had to wait until I checked in for availability. When I checked in I was granted my request - and the room I had was not only quiet, since it faced a courtyard, but it had a nice view of the Empire State Building from the window, was well appointed, clean as a whistle and very pleasant. My only "complaint" might be the noisy heating unit -- it took me a couple of nights to get used to it but the room was a perfect temperature.
The staff was very helpful when I asked about a small market (two blocks away), a deli for one of those famous NYC deli sandwiches for lunch with my uncle at his nursing home every day - (one block away) and when it rained, they lent me a lovely Holiday-Inn-green umbrella. Thank you!
Whereas I felt very safe in the hotel, as a mature woman traveling alone I didn't feel comfortable walking around that neighborhood after dark. Thankfully, my visit was uneventful, the location of the hotel was perfect for the purpose of my trip and I even had good weather (in the 40's) - no polar vortexes happened while I was there!
One other thing -- my cousin and I had dinner at the Retro Cafe downstairs the night I arrived and it was very pleasant, affordable and yummy! My cousin "built her own hamburger" and it was one of the most fantastic hamburgers I've even seen! The waiter was very attentive and courteous.
My reason for only 4 out of 5 dots rating is because of the dicey neighborhood, but the hotel itself was super and for those who are visiting the sights very conveniently located and affordable!
- Official Description (provided by the hotel):
- Beautiful hotel is located in New York (East Village - Lower East Side), close to Lower East Side Tenement Museum, Brooklyn Bridge, and New York University. Also nearby are Federal Reserve Bank of New York and World Trade Center - Ground Zero. ... more less
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