Our family stayed in the Madeline and Fox Suites.
PROS: Spacious, roomy and comfortable. Safe, quite neighborhood. Close to the park and museums. A few blocks from restaurants, markets, subway, etc. Robin responded to all emails and questions, greeted us on arrival, and helped carry our bags. Strong WIFI signal and all premium channels. Plenty of clean towels and bedding. Affordable upper east side brownstone living experience.
CONS: We were unable to control the heat. The Fox was too hot, the Madeline cold with a very noisy radiator. Even though the bathroom fixtures are old and unique, they didn't seem to be properly cleaned or sanitized. Gunk buildup around the shower door, etc.
NEUTRAL: The website states fully renovated, but that probably happened in the 1940s. The microwave/mini fridge/coffee maker were located in closets with power strips. The decor was mis-matched. If you get takeout, make sure you get your own utensils and plates, as there weren't any in the suites.
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