I spoke to Robin at Stay the Night a week prior to my wife and I's visit to NYC to see an off-broadway show for her birthday and was offered the Barnes Suite. I provided my credit card number and was told I could not arrive for check-in until after 4 pm the day of our stay. We planned accordingly and spent the day touring the city. Upon arrival at 5 pm, we were told that our room was already occupied, that Robin had no record of our reservation or conversation, and all other rooms had been booked months in advance. Due to the 'mix up' and our show being only a couple hours away, we were forced to pay double our budgeted rate at the only hotel we could find (via smartphone) with availability. The last-minute forced change of plans lead to us arriving 20 minutes late to our show.
I would highly recommend any traveler booking with Stay the Night to require Robin to provide you with a confirmation number or email to formalize your reservation. I overlooked this step because of the seemingly intimate and casual approach to the reservation process when I spoke to Robin over the phone. I'm not sure if anyone else deals with reservations, but it appeared to be a one-man shop which suffers a bit from a lack of organization.
- Also Known As:
- Stay The Night Inc. Hotel
- Stay The Night Inc. Hotel New York City
- Official Description (provided by the hotel):
- The Bed & Breakfast is located in our 93rd Street Townhouse, between 5th and Madison Ave. A classic New York Brownstone, the building is over 150 years old. Fully renovated and very secure, the house is on a tree-lined block between Fifth and Madison Avenues just two minutes from the reservoir and running track in Central Park. We have four large Victorian suites with en suite bathrooms, three with Jacuzzi tubs and a full one-bedroom apartment with full kitchen and bathroom. All of our rooms have wireless internet access and premium cable.Carnegie Hill is a landmark historic neighborhood on the fashionable Upper-East Side. Our block on 93rd street is one of the quietest residential blocks in Manhattan. It is lines with trees and many of the buildings boast miniature gardens in front, and ivy-covered facades. A security guard patrols the block at all hours.Madison Avenue has many small, top-class restaurants and exquisite boutiques; while around the corner is picturesque Fifth Avenue. We are located in the center of the famous Museum Mile. Within a five-minute walk you can visit the Guggenheim, the Cooper Hewitt and the grandest of all, the Metropolitan Museum of Art. ... more less