We stayed 5 days at this hotel on our first whole family trip to NY. Unfortunately there was no room vacant on our arrival day in spite of our reservation placed 4 months earlier with expedia.com. The staff arranged one night at the nearby Afinia Shelburne and we got our room on the 28th floor the day after. There were a lot of apologies and we weren't charged for the first night. We had a room with 2 queen size beds for the four of us - 2 boys at the age of 16 and 17. Nice and clean rooms with a convenient size and possibility to prepare small meals in-between. Great location with walking distance to Empire state, Chrysler and UN. Metro-stop 5 min walk form the hotel. Breakfast and dinner restaurants close by.
We had a discouraging start after a long journey to NY but the staff did what they could to compensate for it and we ended up with really enjoying our stay at this hotel.