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“Seriously the worst, was misled by all the good reviews” 1 of 5 stars
Review of Sohotel

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Sohotel
3.0 of 5 Hotel   |   341 Broome Street, New York City, NY 10013 (Chinatown)   |  
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Ranked #282 of 463 Hotels in New York City
Boston, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
“Seriously the worst, was misled by all the good reviews”
1 of 5 stars Reviewed May 4, 2013

No elevator, no telephone, no fridge, no stationary, broken wifi, hot water took 10 minutes to draw. All of the furniture was beat up and broken, looking as though it was picked up on the curb (and, no, not in a cute vintage way). The comforter was pilled, the paint colors were ugly. The maid's cart was parked in the hallway all evening long. The staff were friendly but unsophisticated, construction was underway. For $300 a night, this place was totally unacceptable. The only way this hotel makes sense is if you are a big group of travelers looking to save money by sharing a room with 3 full beds. For everyone else, save yourself the frustration and look elsewhere!

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Dorchester, United Kingdom
Top Contributor
58 reviews 58 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 29, 2013

i agree with others who have reviewd this little gem of a hotel,it is time to get real about the size of the rooms and the noise. Yes the room is small and we didnt have a window , just a skylight, but it was spotlessly clean, the beds were comfy, the bathroom neat and towels were white and fluffy. When in New York how much time do you spend in your room? Only the hours you are asleep or getting ready for bed / going out for the day. We had an internal room and it was a very quiet.
The staff were very helpful in suggesting local restaurants to eat at. There is an excellent restaurant closeby, the Azzuria Grotto, that the hotel has a 10%off deal with and it served wonderful breakfasts. Being so close to little Italy and Chinatown makes the food choices endless.
Soho was within easy walking distance, as was the Subway. There is lots to see within stricking disatnce. The East Side tenement Museum is only 5 minutes away and an absolute must.
My friend and I have been to lots of cities in our travels, New York is one of our favourite places and we would certainly stay here again if we go back. Not cheap , where is in New York , but good value.

Room Tip: Internal rooms are very quiet although there is no window only a skylight.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Geneva
Top Contributor
87 reviews 87 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 22, 2013

This hotel is well located in Soho and offers a pleasant atmosphere with a fun decoration.
The rooms are a bit small, but in New-York ... you shouldn't stay in your room!
Too bad breakfast was not included, but we found some nearby.
The personel was helpfull and smily!

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
2 of 5 stars Reviewed April 21, 2013

The area of Soho in NY is great.
Thank goodness we didn't spend much time in the hotel room.
No space to move..window faced a wall 1 ft away, furniture old and run-down....
will never go there again..not a good value at all.

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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Ottawa, Canada
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 19, 2013

OK, time to get real travelers !! Stop [--] about size of rooms and sounds from the street...after years of big city/small country travel I can say that this is great deal for an urban hotel in Soho. Yes the room was small (welcome to NYC), but it was spotless and well appointed; and yes the urban sounds start early and end late, but we were never disturbed or woken. The decor was nice (if slightly garish hipster), the staff were lovely, and the price was clearly...a bargain !! It ain't the Westin...but it was a sweet deal close to the edgy shopping and amazing Asian & Italian dining that Soho offers.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Bristol
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 17, 2013

The hotel itself is well placed with easy access to Chinatown and Little Italy and close to many subway stations. The issue that I have is that as a group of 4 we booked a 4 bed private room. When we arrived we found this to be 2 double beds and it was explained to us that what we were sold was a room that sleeps 4 people. The room is sold on a per person cost so we were charged the room rate for each person staying. If this was booked for 1 person would it be a quarter of the price? Would they fill the room to capacity with other guests? Would you be expected to share a bed with a complete stranger if they did?

Beyond the deceptive pricing and room description our stay was pleasant enough.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sohotel

Address: 341 Broome Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
#211 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Sohotel 3*
Number of rooms: 96
Official Description (provided by the hotel):
Sohotel in New York has a great location and great prices. Located in the center of downtown our hotel is comfortable, clean, and charming. We offer a great way to visit NYC and our commitment to customer satisfaction is our #1 goal. ... more   less 
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Also Known As:
Sohotel New York City
Sohotel Hotel New York City

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