I hosted a bachelorette party of 11 guests at the Gansevoort Meatpacking. The level of care from the General Manager was outstanding - we spoke prior to my stay multiple times via email and between the upgraded suite and the bottle of celebratory champagne, I couldn't have been more pleased.
The bellhop was jovial and more than happy to help us unload our many bags and boxes.
Upon checking in, I was greeted by the on-duty manager, Valerie, and she was exceptionally sweet. She made sure I knew I could contact her with any issues or requests. She took her time to show me the upgraded suite before we officially checked in and she spent time chatting with me to make me feel excited about my stay. Many thanks to her!
We enjoyed our time at the pool (albeit small). We also enjoyed our lunch at the restaurant in the lobby. My salad was forgotten, then brought out wrong, and the host personally apologized, hand delivered the correct salad, and then removed it from the bill. A class act!
We had an issue in the suite with the air conditioning - we were way too hot. First an electrician came to assess the problem. When he couldn't remedy the situation quickly, two men arrived with multiple fans to help cool our room immediately. That did the trick!
Overall, our stay was great and the staff was VERY attentive to our needs during our stay.
- Official Description (provided by the hotel):
- Gansevoort Meatpacking NYC Hotel, with breathtaking 360 degree panoramic views of New York City and sunsets over the Hudson River, is the first and only luxury, full service resort in Manhattan’s vibrant Meatpacking District. Gansevoort Meatpacking offers a chic retreat from the urban metropolis that redefines the world of luxury accommodations. ... more less
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- Also Known As:
- Gansevoort Hotel New York City