I'll start by pointing out the great points to this place:
1) The location was excellent
All the bad experiences in chronological order, most of them aren't terrible things, but collectively, it just ruined our whole experience:
1) We walked into our non-smoking room and it stunk of stale smoke, after requesting a different room, the initial reaction was that they never had any rooms available to change to, which was clearly a lie as the manager eventually offered us another room immediately. We waited in the smokey room for the porter to bring us the new key and then left without offering to help us with our bags to the new room (I guess my $5 tip wasn't enough, I'm from the UK, tipping isn't in our nature)
2) Everytime we had a shower, the smoke alarm went off. Every time.
3) I needed to make an outside telephone call from the room, and it wouldn't work, so my telephone had to be reset.
4) We were given complimentary continental breakfasts, which couldn't be used for in-room dining.
5) Everytime we wanted to walk into the hotel, we were met by a big intimidating rude bouncer blocking the entrance to ask if we were staying in the hotel.
6) We requested ice from in-room dining, after 30 minutes, we didn't have the patience to wait anymore and cancelled it.
7) On our last night, we left the room just before 7pm and came back at 11:30pm, our room had not been turned over. We had no fresh towels, I was unable to shower first thing in the morning (we had to leave early and I had no time to wait for housekeeping)
8) After explaining all the little problems we experienced on check out, he just gave an insincere apology, gave the standard "oh this never happens" which is hard to believe that it was just me and my partner that only ever set off the smoke alarm when showering or got questioned by their rude jobs worth bouncers on simply entering the hotel, or maybe it just never really bothered other people and I'm just pedantic.
Either way this hotel really does suck. The drinks in the bar are overpriced (2x vodka sodas $32), the pool was too small and too busy to ever use, the place had a cold atmosphere and a tacky style (they sell underwear in your bathroom, which I can only assume is for the one night stands that happen after visiting the club), and the beds were tiny.
The hotel was insanely noisy all night on the Friday and Saturday, although it's really the only problem I can forgive, seeing as I knew we were staying in a hotel with a popular club on the top.
Nothing felt luxurious, there were no "little touches", it was essentially a glorified motel. And it's not like I'm not used to staying in hotels with noisy bars/clubs in NY, I had previously stayed at Soho House and Bryant Park, and both were very good experiences.
This is the perfect place if you're single, visiting the club and planning on finding an easy girl to utilise a room with. Apart from that I'd avoid this place
- Official Description (provided by the hotel):
- Gansevoort Meatpacking NYC Hotel, with breathtaking 360 degree panoramic views of New York City and sunsets over the Hudson River, is the first and only luxury, full service resort in Manhattan’s vibrant Meatpacking District. Gansevoort Meatpacking offers a chic retreat from the urban metropolis that redefines the world of luxury accommodations. ... more less
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- Also Known As:
- Gansevoort Hotel New York City