When we booked our travel through AX business Platinum via phone, we were told about the benefits that we would receive. AX BP actually used Orbitz (who knew). When we arrived at the hotel, we asked about an upgrade and the breakfast vouchers plus credits. Bottom-line, they told us that it was booked through Orbitz not AX. However, they understood our confusion and disappointment. We did receive an upgrade and the staff was terrific. Raul did a great job handling our situation. When we spoke with AX, they said oh they are not part of our fine hotels, well they should be. You have a great staff and room service was delicious. The hotel is very chic and has a lot of energy. The location was great for us and did I mention the staff was amazing! Omar helped us with our bags when we left and once again he said thank you for staying.
- Official Description (provided by the hotel):
- Gansevoort Meatpacking NYC Hotel, with breathtaking 360 degree panoramic views of New York City and sunsets over the Hudson River, is the first and only luxury, full service resort in Manhattan’s vibrant Meatpacking District. Gansevoort Meatpacking offers a chic retreat from the urban metropolis that redefines the world of luxury accommodations. ... more less
- Reservation Options:
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- Also Known As:
- Gansevoort Hotel New York City