We absolutely LOVED our stay!
I made reservations for my Fiance's birthday, booked a room, ordered a cake (through their website) and had a couples massage.
The staff was great! Extremely customer service driven, from the moment I booked my reservation I received an email from MELISSA DeBRUIN ASSISTANT RESERVATIONS MANAGER...asking me for details about our stay to make sure everything went smoothly, she then referred me to the concierge so that we can make dinner reservations, CASSAUNDRA REED (concierge) was extremely knowledgeable and very responsive to my needs.
We loved our room, the view, the lounge (not the drinks).
Some of the things that were not up to our expectations were the following:
The Spa experience was not as great as I hoped for...the spa was noisy, too many people conversant and laughing...which did not allow my complete relaxation.
The cake that I ordered through the website was too dry:(we barely ate any).
Overall, we had an amazing time and my Fiance loved his surprise.We will be going back in the Summer!!!
- Official Description (provided by the hotel):
- Gansevoort Meatpacking NYC Hotel, with breathtaking 360 degree panoramic views of New York City and sunsets over the Hudson River, is the first and only luxury, full service resort in Manhattan’s vibrant Meatpacking District. Gansevoort Meatpacking offers a chic retreat from the urban metropolis that redefines the world of luxury accommodations. ... more less
- Reservation Options:
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- Also Known As:
- Gansevoort Hotel New York City