Special thanks to Nadia and Omar - you made my stay FANTASTIC!!! My room wasn't available at check in and both Nadia and Omar were very accommodating. I had a late breakfast and my room was ready. On day 2, I was even impressed that both of them remembered my name. This type of customer service is a rare commodity.

See you on my next trip.

We just returned from our trip to New York, which was overall magnificent. Although are stay at the Gansevoort was not perfect, we enjoyed our time there. My first complaint, we had specifically asked for connecting rooms since our 2 daughters and a friend were going to be staying in the room next to us. Upon entering our room, there was not a door connecting to the next room. Next, we went to the room our daughters were staying in, and discovered a king bed, when we asked for two doubles. So we went downstairs to try and switch rooms, but nothing that matched our request was available. They did offer to move us the next morning, but what a pain that would have been after unpacking. Luckily, the couch turned into a sofa bed so our daughters and our friend were able to have enough sleeping space. My biggest complaint is the noise. If you want a good night sleep, bring ear plugs. The sound of horns and sirens are constant. At one point, during a restless night, I started counting moments of silence; I did not get past 5 seconds without hearing a horn or siren. Lastly, the rooms are really warm at night. When my husband complained they told him they turn off the air during the winter and we need to open our window. This is impossible to do if you want to sleep. The noise was so loud with the window closed, I could not imagine leaving it open and getting a moment of sleep.
Although, there are a bunch of negatives, the hotel had its positives qualities as well. First, the sizes of the rooms were nice compared to other hotels in New York. The bathrooms were clean and nice. The location is great. The hotel is in the meatpacking district, so there are a lot of great places right next to the hotel. A 10 minute walk will get you to Soho, and a 20 minute walk to Little Italy. There is a bar down in the lobby area that gets pretty busy at night and has a pool table.
Overall, my biggest complaint is the noise. The Gansevoort is nice hotel. I mean, we did spot Richard Branson there, but he probably did not have an issue with the noise in the penthouse.

We stopped here with friends over Thanksgiving. The hotel it self is OK but nothing special. The rooms were hot at night and the street outside can get very noisy late at night. We were woken by police sirens and loud shouts at 4am in the morning. In fairness my clubbing days are a little behind me and this hotel would suit a younger crowd.

Great staff, fantastic service and a great location. Much better than staying in mid town even if, as for us, the main purpose of the holiday was shopping. $10 will get you into town for the shops and you will not regret staying in a much better neighbourhood which has bars, restaurants and all night diners for late night NY cheesecake runs.. Great roof top bar and swimming pool.
Only warning is that if you are travelling with kids or you're after a nice quiet spa holiday then best look elsewhere. Also make sure you have enough in the budget for drinks at the roof top bar, it's pricey but worth it and we asked for a quiet room and didn't hear any noise at all during the night.
All in a perfect hotel for a few days shopping and going out in Manhattan.