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“Trendy but LOUD Hotel” 3 of 5 stars
Review of Gansevoort Meatpacking NYC

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Gansevoort Meatpacking NYC
4.5 of 5 Hotel   |   18 9th Avenue, at 13th Street, New York City, NY 10014 (Formerly Hotel Gansevoort) (Manhattan)   |  
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Ranked #188 of 453 Hotels in New York City
Irvine, California
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Trendy but LOUD Hotel”
3 of 5 stars Reviewed December 10, 2012

We just returned from our trip to New York, which was overall magnificent. Although are stay at the Gansevoort was not perfect, we enjoyed our time there. My first complaint, we had specifically asked for connecting rooms since our 2 daughters and a friend were going to be staying in the room next to us. Upon entering our room, there was not a door connecting to the next room. Next, we went to the room our daughters were staying in, and discovered a king bed, when we asked for two doubles. So we went downstairs to try and switch rooms, but nothing that matched our request was available. They did offer to move us the next morning, but what a pain that would have been after unpacking. Luckily, the couch turned into a sofa bed so our daughters and our friend were able to have enough sleeping space. My biggest complaint is the noise. If you want a good night sleep, bring ear plugs. The sound of horns and sirens are constant. At one point, during a restless night, I started counting moments of silence; I did not get past 5 seconds without hearing a horn or siren. Lastly, the rooms are really warm at night. When my husband complained they told him they turn off the air during the winter and we need to open our window. This is impossible to do if you want to sleep. The noise was so loud with the window closed, I could not imagine leaving it open and getting a moment of sleep.
Although, there are a bunch of negatives, the hotel had its positives qualities as well. First, the sizes of the rooms were nice compared to other hotels in New York. The bathrooms were clean and nice. The location is great. The hotel is in the meatpacking district, so there are a lot of great places right next to the hotel. A 10 minute walk will get you to Soho, and a 20 minute walk to Little Italy. There is a bar down in the lobby area that gets pretty busy at night and has a pool table.
Overall, my biggest complaint is the noise. The Gansevoort is nice hotel. I mean, we did spot Richard Branson there, but he probably did not have an issue with the noise in the penthouse.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Gansevoort, Social Media Manager at Gansevoort Meatpacking NYC, responded to this review, January 2, 2013
Dear MissTinaIrvine,

We are truly sorry your experience at our hotel did not meet your expectations. We hope to have the opportunity to make it up to you and your family in the future. Unfortunately, the Meatpacking District is a premier nightlife and shopping location in the city, and the noise factor is often beyond our control. We do have a newer location on Park Avenue and 29th Street that has all of the same amenities and larger rooms than our Meatpacking District location has, but with a little less noisy streets outside. We would love the opportunity to host you again. If you would like to make a future reservation with us please contact our Community Manager at Digital@hotelgansevoort.com and reference case #1-104.

Best,

@HotelGansevoort
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1,047 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hagley, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 6, 2012

We stopped here with friends over Thanksgiving. The hotel it self is OK but nothing special. The rooms were hot at night and the street outside can get very noisy late at night. We were woken by police sirens and loud shouts at 4am in the morning. In fairness my clubbing days are a little behind me and this hotel would suit a younger crowd.

Room Tip: Don't get a room at the front if you value your sleep
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  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Gansevoort, Social Media Manager at Gansevoort Meatpacking NYC, responded to this review, January 2, 2013
Dear Ivor A,

We sincerely apologize for the excessive noise that hindered you from getting a good night's sleep. Unfortunately, the Meatpacking District can get quite rowdy at night, as it hosts many of the most popular bars and nightclubs in the city. However, we do have another location on Park Avenue and 29th Street that offers the same amenities as our Meatpacking location, such as a rooftop pool, but without less crowded streets surrounding it. Perhaps this would be a better fit for you. We hope we will have the opportunity to host you again. If you would like to make a reservation in the future please contact our Community Manager at Digital@hotelgansevoort.com and refernece case #1-105. We look forward to having you back.

Thank you,

@HotelGansevoort
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

Great staff, fantastic service and a great location. Much better than staying in mid town even if, as for us, the main purpose of the holiday was shopping. $10 will get you into town for the shops and you will not regret staying in a much better neighbourhood which has bars, restaurants and all night diners for late night NY cheesecake runs.. Great roof top bar and swimming pool.
Only warning is that if you are travelling with kids or you're after a nice quiet spa holiday then best look elsewhere. Also make sure you have enough in the budget for drinks at the roof top bar, it's pricey but worth it and we asked for a quiet room and didn't hear any noise at all during the night.
All in a perfect hotel for a few days shopping and going out in Manhattan.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Gansevoort, Social Media Manager at Gansevoort Meatpacking NYC, responded to this review, November 27, 2012
Dear Sinky999,

We are elated to discover your stay with us was enjoyable and entertaining. The Meatpacking District definitely offers a New York experience like no other, and we are proud to be a part of the neighborhood. We hope that you were able to get all of your holiday shopping in during your trip. Upon your next arrival to New York City, check out The Highline. It’s a wonderful spot to take a stroll after getting shopped-out on 14th street. If you need to make a reservation for your next trip to NYC, please contact our Community Manager at Digital@hotelgansevoort.com. We look forward to welcoming you back to the Big Apple again soon.

Sincerely,

@HotelGansevoort
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Chicago, Illinois
Top Contributor
72 reviews 72 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 21, 2012

I just returned from an absolutely wonderful stay at the Gansevoort - Meatpacking District property. The service, ambiance, and location were just superb. And, my room (Deluxe Room) was just wonderful, with a very comfortable bed, and great bathroom. I enjoyed a quiet night's rest in this very active neigborhood. While I was in NYC this time for business, I will return here for both business and pleasure. I highly recommend you enjoy a stay at his fantastic property, in a fun neighborhood.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Gansevoort, Social Media Manager at Gansevoort Meatpacking NYC, responded to this review, November 27, 2012
Dear Worldtraveler68,

We are delighted to know that your business trip was enhanced by our amazing beds and entertaining location. We hope you didn’t work too hard and were able to enjoy some of the charming elements of the Meatpacking District. For future reservations, please contact our Community Manager at Digital@hotelgansevoort.com. We can’t wait to host you when you return for a leisure trip.

Best,

@HotelGansevoort
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Toronto, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 18, 2012

I stayed in the hotel during hurricane sandy at the park/29th location. The weekend was supposed to be a romantic getaway for two, but on sunday night the storm hit us hard. I can't say enough about the staff who pulled together at a difficult time to make sure we were taken care of during difficult circumanstances. It is an experience i wont forget and want to commend the staff on their exemplary corteousness and professionalism

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Gansevoort, Social Media Manager at Gansevoort Meatpacking NYC, responded to this review, November 27, 2012
Dear JPtraveller1978,

It seems that Superstorm Sandy felt your romantic getaway would be better lit by candlelight. We are sorry your trip happened to be the week of the storm, as it was obviously not the norm for our service standards. Thank you for being an understanding guest during a trying time for our team. It is wonderful to know that our staff was able to accommodate you as best as they could. Should you decide to stay with us on a sunnier week, please feel free to contact our Community Manager at Digital@hotelgansevoort.com. We look forward to welcoming you back.

Sincerely,

@Hotel Gansevoort
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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 15, 2012

We were a few years behind the curve in terms of visiting this place, but its hip credentials still seemed to be well in place, right down to a group of beautiful people, dressed completely in black, swaying out the entrance as we lurched, all too colourfully, in.
Spacious, comfortable and fun interconnecting rooms, suitably dimly lit corridors and the famous rooftop pool which we didn't have time to test.
Brilliant location - walked the Highline the next morning.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Gansevoort, Social Media Manager at Gansevoort Meatpacking NYC, responded to this review, November 27, 2012
Dear scoochlondon,

It’s such a shame that you didn’t have time to take a dip in our heated rooftop pool, but there is always next time. On the other hand, it is wonderful that you were able to take advantage of our neighborhood’s exquisite High Line Park. Did you have a chance to try our restaurant, TOY, during your stay? It also offers a hip vibe similar to our hotel, with unique Asian-influenced dishes. Should you decide to return to New York City, please contact our Community Manager at Digital@hotelgansevoort.com for any future reservations. We hope we will have the opportunity to host you again soon.

Best,

@HotelGansevoort
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london
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2012

I recently stayed at the Gansevoort with my family arriving the Saturday prior to the arrival of superstorm Sandy. Our rooms were a good size by NYC standards and well appointed. Generally the hotel had a great atmosphere and of course it is in a fantastic location in the Meatpacking District. However this turned into a trip like no other with the arrival of Sandy.
The power went out as we sat in the bar on the Monday evening. There was nothing else to do but turn in early and see what the morning unveiled. It's only after when you come home and reflect on what you experienced that you really get a true sense of how devastasting this storm was.
With regard to the Gansevoort staff I cannot compliment them enough for their professionalism in dealing with the situation. Every member of staff we encountered from the maintenance guy upwards was excellent, and when the hotel took the decision to close on the Wednesday because of the continued lack of power the Management Team worked very hard to secure accomodation for my family elsewhere in NYC.
We never got to sample the full range of what the hotel has to offer, but we will definitely be back.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Gansevoort, Social Media Manager at Gansevoort Meatpacking NYC, responded to this review, November 27, 2012
Dear Funstone,

It is such a shame that your trip to New York City involved the devastating events caused by Superstorm Sandy. However, thank you for being an understanding guest during such inclimate weather. It is wonderful to know that our staff was able to impress you and your family without the wonderful amenities our hotel usually has to offer. We can’t wait to have you back to experience Gansevoort’s true standard of excellence our team strives to provide. Please feel free to contact our Community Manager at Digital@hotelgansevoort.com for future reservations. We hope to host you and your family again soon.

Best,

@HotelGansevoort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gansevoort Meatpacking NYC

Address: 18 9th Avenue, at 13th Street, New York City, NY 10014 (Formerly Hotel Gansevoort)
Phone Number:
Location: United States > New York > New York City > Manhattan , West Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Spa Hotel in New York City
#112 Luxury Hotel in New York City
#133 Business Hotel in New York City
#211 Romantic Hotel in New York City
#233 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Gansevoort Meatpacking NYC 4.5*
Official Description (provided by the hotel):
Gansevoort Meatpacking NYC Hotel, with breathtaking 360 degree panoramic views of New York City and sunsets over the Hudson River, is the first and only luxury, full service resort in Manhattan’s vibrant Meatpacking District. Gansevoort Meatpacking offers a chic retreat from the urban metropolis that redefines the world of luxury accommodations. ... more   less 
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Also Known As:
Gansevoort Hotel New York City

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