The rooms are large, but dated. The furniture is scratched. The front desk was notified twice that the toilet didn't flush and promised someone would be up to fix it, as well as two broken lights. When we checked out the next day, nothing had been fixed. Yuck! The internet never worked. Also, they charged us twice- once through hotels.com and again when we checked out. Additionally, they charged a $155.95 deposit for incidentals, but they don't provide incidentals and they did not notify us they would be doing that. They website says there is a $45 deposit. When asked about the $155.95 charge, they said they charge $150 deposit. They never could explain the additional $5.95. DO NOT use the fitness room- there is an exorbitant charge for that. The coffee in the lobby was non-existent, just decaf. Also, no cream. For the amount they charge, it ids not worth it.
- Official Description (provided by the hotel):
- Truly unique amongst New York City hotels, The Wyndham Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Midtown Manhattan East neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues. The Wyndham Midtown 45 was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Wyndham is perfect for those looking to explore NYC! ... more less
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- Also Known As:
- Alex Hotel New York City
- The Alex