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“Good Location, Clean Room.. bit over priced.” 3 of 5 stars
Review of The Wyndham Midtown 45

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The Wyndham Midtown 45
4.0 of 5 Hotel   |   205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel) (Midtown)   |  
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Ranked #355 of 464 Hotels in New York City
Bonita Springs, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Location, Clean Room.. bit over priced.”
3 of 5 stars Reviewed yesterday NEW

Stayed 3 days. Room was very average. Location was good. Waling distance to grand central. Beer house across the street was a lot of fun. House keeping forgot to clean our room one day. Staff was accomodating.

  • Stayed May 2015, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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481 reviews from our community

Traveler rating
    98
    173
    108
    54
    48
See reviews for
126
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14
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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  • English first
  • French first
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English first
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

What a fantastic location for a tourist trip to the big apple. You can see the the Chrysler building from your room and its a stones throw from Grand Central Station. 5th Avenue and Times Square are a nice walk from here as is the empire state! No one goes to a city like this to hang about in a hotel. Its for sleeping and changing and its good enough for that. The rooms are vast compared to what you get in Rome or London and theres a tv in the bathroom! Therooms are dated and a lot of the furniture needs replaced or repaired but who cares when the location is so good.

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 days ago NEW

We have recently returned from a trip from California to NYC and Jersey. The start of the trip was in NYC. We stayed at the Wyndham Midtown. NYC is all about location and it was great. Walking is easy.

Room Tip: Lots of restaurants close by. See NYC either by walking or subways. No need for taking taxis. This...
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review, 2 days ago
Dear Carlg317:

Thank you for your review and the five stars. We are so happy that you enjoyed your stay and our location. We hope to see you again soon.

Warm Regards,

John Lewis
Resort General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanover, Pennsylvania
Top Contributor
57 reviews 57 reviews
6 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked a double room through orbitz for about $300 for one night. The room was dated but very comfortable and a decent size for new york. There is a rooftop lounge on the 33rd floor you can visit which is just a cool place to hang out, it has a balcony with lots of seating and an inside sitting area and kitchen. The staff was friendly and although it's a wyndham resort no one harassed me into trying to buy a timeshare.
Also the staff is great about arriving early. They allow you to leave your luggage there if you arrive before your check in time and parking is easy. I would stay here again.

Stayed May 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review, 3 days ago
Dear mrsblizz:

Thank you for your feedback on Trip Advisor. We are pleased that you found our 33rd Floor Lounge a cool place to hang out. We appreciate this feedback and we look forward to having you stay with us again in the future.

Warm Regards,

John Lewis
Resort General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed 1 week ago

We found the room clean and we had a small kitchen with a fridge and dishwasher. We were very
happy with our room and the staff was helpful. The bed was a king. The bathroom was beautiful.
It was bigger than the rooms we had in London and Paris.

Room Tip: 14th floor was good
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  • Stayed May 2015, traveled as a couple
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review, 3 days ago
Dear David G H:

Thank you for taking the time to post a review of your recent stay. I am delighted you found our hotel to your liking and our staff helpful. Our staff will be happy to know they had such a positive impact on your stay. We look forward to having back with us in the near future.

Warm Regards,

John Lewis
Resort General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krefeld
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had a 1 Bedroom Suite on a higher floor. The rooms have enough space but the furniture is old and mostly damaged, also the carpet and the cutains were old and dirty. Also the wallpapers do not look fresh. The Kingsize bed was comfortable and the kitchen is well equipped. The bathroom is a bit to small but ok. Enough wardrobes with lot of space and hairdryer and iron with board. Flat TV in the bedroom, living room and bathroom. The view from the upper floor is very nice, there is also a small terrasse on the 33rd floor. The reception was friendly but the doormen often forgot the service to open the doors. There is no bar to get a drink, only an atrium where sitting is not comfortable and often there are people for meetings so there is no place for hotel guests. The location of the hotel is very good. The Central Station is only two blocks away and you can visit many points of interests by foot. Wifi in the hotel is for free. The roomcleaning was fine. We would not book the hotel again because of the old furnishing, the dirty curtains ect. and the missing bar. The price is too high for what it offers. There are a lot of better hotels in this pricerange.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review, 3 days ago
Dear IraKrefeld:

Thank you for your very detailed review. We find your pros and cons very informative and will be using them as a training tool. We are in the process of completing our room renovation,and if given another opportunity you will find your hotel room to your liking and in the best of quality. We do hope you will come back to visit us again.

Warm Regards,

John Lewis
Resort General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Frustrated..this place is ONE if the WORST place to be ...the STAFF goes above and Beyond to make you UNconfortable. They will make sure you wait for at least THREE hours before you checked in. They will see that you have a kid and elderly person with you -They make sure to get the worst of them.

AND just in case you plan to write to the VP customer care ...DONOT bother - they just ignore you...they like to believe just close eyes problems vanish - GOOD THING - staff knows that :) so they really DONOT care what you think or feel...

You can not AVOID booking your STAY here then please be prepared for one of the WORST experience you will get ...

BTW: the bed stinks here ...so get your bed sheets for your stay ...!!

Good luck....

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review, 3 days ago
Dear Ajith S:

Thank you for taking the time to share your feedback on your recent stay with us. I apologize that you did not receive exceptional service from our staff. We ask that you accept our sincere apologies. It is never our intentions to make a guest feel like we deliberately ignore them or go out of our way to make them have less than a satisfactory experience. Unfortunately, there are some circumstances that may deter us from delivery our very best of service. Should you like to speak to me further please do not hesitate to reach out to me.

Warm Regards,

John Lewis
Resort General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Wyndham Midtown 45

Address: 205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel)
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#183 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Wyndham Midtown 45 4*
Number of rooms: 199
Official Description (provided by the hotel):
Truly unique amongst New York City hotels, The Wyndham Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Midtown Manhattan East neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues. The Wyndham Midtown 45 was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Wyndham is perfect for those looking to explore NYC! ... more   less 
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Also Known As:
Alex Hotel New York City
The Alex

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