Booked the hotel through Expedia based on its 4 star rating for $265 per night. Horrible conditions. First room the bathroom was not cleaned, furniture in poor shape. Called the front desk to speak to them, to only have the phone ring for 5 minutes with no response. Went down to talk to the manager who was already dealing with another very angry customer. They put us in a different room that had detached drapes hanging, cloth headboard stained pretty badly, nightstands in a pretty bad shape and stained, dressers had the doors removed. Website pictures are deceiving. I wish I could post mine to replace. Called Expedia to complain. I don't think we will ever go back to a Wyndham again.
- Official Description (provided by the hotel):
- Truly unique amongst New York City hotels, The Wyndham Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Midtown Manhattan East neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues, The Wyndham Midtown 45was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Wyndham is perfect for those looking to explore NYC! ... more less
- Reservation Options:
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- Also Known As:
- Alex Hotel New York City
- The Alex