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“Great location” 3 of 5 stars
Review of The Wyndham Midtown 45

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The Wyndham Midtown 45
4.0 of 5 Hotel   |   205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel) (Manhattan)   |  
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Ranked #344 of 459 Hotels in New York City
Cleveland, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location”
3 of 5 stars Reviewed 5 days ago NEW

Great location & room was spacious - however I booked through a work travel site and I was not aware that the restaurant was under construction - so that left me a bit disappointed; Lesson learned - I will check hotel websites directly before booking!

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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427 reviews from our community

Traveler rating
    87
    158
    96
    47
    39
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107
129
14
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Shohola, Pennsylvania
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Good location. Very quiet rooms. Staff moved us to the 28th Floor as a "gift" for our 25th Wedding Anniversary.
Attentive and helpful staff. Hotel undergoing renovations while we were there. December 2014.
Still very clean all in all for the amount of work being done. No restaurant at the moment either, but staff recommended the "PUB" next door which was a great move for us to sit and have a drink while our room was being readied. Has a good bar with beers and wines.

Room Tip: Let them know about special occasions.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff here was so wonderful. I was in contact with the manager before our stay so I can have wine and flowers for my girlfriend and she went above and beyond. Even upgraded us to a suite!!!! Everything was also very clean and the entire staff was friendly. Highly recommended.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived a little early and were told we had to wait as our room wasn't ready....ok....understandable....when we came back at 4 it took another half hour to get keys to a room....just before we got on the elevator, the desk yelled for us to return as we had been given the wrong room. So another half hour late, we finally got to our room.
There were doors missing off of the high boys/storage units. The doors on the TV cabinet didn't close, as the screen was too big and hung out of the unit. It was impossible to see in the closet at night to access the safe, as there was no light in the closet or hallway....had to use the flashlight on my phone. There was a lamp in the entry that we couldn't shut off...resorted to just unplugging it when we wanted it off...thankfully there are a couple of great places nearby to get food and drink...The Half Pint for casual drink and food, and The Comfort Diner was also awesome for breakfast. With all the choices in NYC for hotels, we were greatly disappointed and won't be back....too many great hotels to choose from in the city....

Room Tip: In another hotel
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  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Royal Oak
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

Very helpful staff from front desk to maintenance staff. Great location for easy walking trips. The lounge on the 33rd floor was great. The outside space would be great in the warmer months. I do wish I had asked to be on a higher floor even on the 18th there was a lot of street noise. I expected sirens and trucks but we were on the side of the building with no street view and we could hear so much and so clear. Didn't ruin the experience though.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Norman, Oklahoma
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wife and I reserved a 4 night stay Dec 5-8 with our Wyndham points. I'd read the other reviews and was concerned, so I emailed ahead, stating some requests. We arrived, checked in easily, found our room (Queen Studio 2206) ready for us. Everything worked, was clean, view was descent, elevators worked fine, and most importantly the staff was helpful, friendly, and kind. We never encountered a staff member in the elevator or a hall, or anywhere else, where we were not greeted courteously. Although 2206 was apparently not totally renovated, the kitchen was all new, and like I mentioned above, everything was clean, comfortable, and operational with one exception...the Heat/AC control kept the room a little too warm for us, so we unlocked and cracked the window to compensate & control the temp and did just fine. I failed to mention...that several reviews mentioned noise in the hallways, etc - we heard VERY little. I'd check back in tonight if we were in Manhattan and desiring lodging. Thank you to the staff for making our stay enjoyable.

Room Tip: High Floor
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 of 5 stars Reviewed 1 week ago

Checked in and the room was not made up. Went to dinner, came back and still not clean.....too late to have it cleaned so some maintenance persons brought up sheets and pillows.....we had to make our own bed???
Light over the desk was stuck in the on position (fire hazard)....and it never got fixed after many calls. Third night we come back to our room and there are no hand towels...also, the toilet paper had run out. You have to be kidding?? Too bad, great location in NY but they have to get it together.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Wyndham Midtown 45

Address: 205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel)
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#171 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Wyndham Midtown 45 4*
Number of rooms: 333
Official Description (provided by the hotel):
Truly unique amongst New York City hotels, The Wyndham Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Murray Hill neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues, The Wyndham Hotel was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Wyndham is perfect for those looking to explore the nightlife in Tribeca and SoHo. ... more   less 
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Also Known As:
Alex Hotel New York City
The Alex

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