I travelled with a party of 4 adults and 3 children. I booked 2 rooms, each of which had a bedroom and a pullout sofa. When I arrived, they confirmed that I was supposed to get those rooms, but they only had 1 room with the sofa bed and the 2nd room did not have one. We asked if we could get a crib or a cot. They said they had neither but would give me free parking, I said that was very nice, but where were he all supposed to sleep. They said the smaller room had a mini couch that the toddler could sleep in. They also promised that we would have our confirmed room the next day. Just pack our suitcases and leave them in the room. They would move them to our new room. The baby fell off the couch and noone got a good night's sllep. The next day, they again said they didn't have a new room, but for sure they would have one the next day. Again we packed up our suitcases and again they did not have a room. This happened THREE times. There were other problems also. So what should they have done? Send someone out to buy a crib or a cot. Every hotel should have several. They had none! Or else allow us to stay in the penthouse bedrooms which were unoccupied. At the very least, there should have been no charge for at least one of the 2 rooms if not both. What did they do? They offered me a voucher for 5 days at any Wyndham timeshare BUT I can't make a reservation more than 60 days in advance. At 60 days it's unlikely there will be any availability.
- Official Description (provided by the hotel):
- Truly unique amongst New York City hotels, The Wyndham Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Murray Hill neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues, The Wyndham Hotel was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Wyndham is perfect for those looking to explore the nightlife in Tribeca and SoHo. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Travelocity, Wyndham, Cheap Tickets, Tingo, Expedia, getaroom.com, Hotels.com, Agoda, TripOnline SA, Odigeo, Otel and Jetsetter so you can book your The Wyndham Midtown 45 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Alex Hotel New York City
- The Alex