Just back from the Alex.....I have been to New York many times and stayed in some fab hotels....such as the Waldorf ....etc... However we decided to go on last minute treat and wanted little boutique number hoping to have wee cheapie break...Thomas cook had a three star but I chose to upgrade to a four star at additional cost of 500 quid ...hey ho of we go and arrived at the Alex on 6th Feb ....I was worried as I'd read some of the reviews on trip advisor so was mildly reassured when we arrived ....the foyer was small as quoted but bar was intimate tho tables dirty and badly marked with ring marks....our room wasn't ready but we happy to embrace a New York minute.....and have a drink....my partner had a drink while I decided to speak to reception and upgrade to a suite thinking if I paid more I'd get better .....my partners first time in New York I wanted to be special for him....The staff as quoted earlier were very friendly and she kindly took a further 200 dollars for a suite upgrade with a view ......we got to our suite....a kitchen which I didn't need and a great view of the Chrysler thru dirty curtains and I mean dirty ....the windows weren't much better ....carpets were stained and grubby yet bathroom and sheets very clean .....the hotel fairly central which was handy as we there due Nemo snow blizzard and could easily walk round, nite of snow storm we ate in hotel....very basic menu tho nicer than expected, but meal for two and a mediocre bottle of merlot 200 dollars......next morning pot of coffee and tea for two 29 dollars and 5 dollar tip.....I kid you not ....we didn't do tea in morning again.....atmosphere very nice tho and this redeemed hotels shabby and unloved rooms.....until we ask for a late checkout....they charged me 140 dollars plus taxes....for extra three hours ,we could stay in room for free to two pm ......actually was only 2hours I was stuck in the bijoux bathroom after the lock went on door...again maintenance men were apologetic and empathetic to my plight but a tired old hotel wasn't to be blamed on them....all in all a very expensive 4 nites in anything but luxury...grubby and tired.....sori ....staff lovely but that we're it stops ....could have stayed in five star for same price ....
- Also Known As:
- Alex Hotel New York City
- The Alex
- Alex Hotel
- Alex Hotel New York
- Official Description (provided by the hotel):
- Truly unique amongst New York City hotels, The Alex Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Murray Hill neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues, The Alex Hotel was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Alex is perfect for those looking to explore the nightlife in Tribeca and SoHo. ... more less
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