I had often stayed at The Alex with no problem. On my last trip when checking out I was told to leave my luggage in my room for the bellhop to put in the luggage room as my flight was a few hours later. When I collected my luggage later I discovered my iPad was missing.
The Alex management later told me they had filed a report with their insurer and I would hear from the insurance. I am still waiting two weeks later. Repeated phone calls to the management. produce no results. i am disgusted with this hotel and would advise strongly against staying there.
- Also Known As:
- Alex Hotel New York City
- The Alex
- Alex Hotel
- Alex Hotel New York
- Official Description (provided by the hotel):
- Truly unique amongst New York City hotels, The Alex Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Murray Hill neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues, The Alex Hotel was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Alex is perfect for those looking to explore the nightlife in Tribeca and SoHo. ... more less
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