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The Wyndham Midtown 45: Traveler Reviews

4.5 of 5
205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel) (Manhattan)
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The Wyndham Midtown 45
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Ranked #259 of 433 hotels in New York City
Most recent review
5 of 5 stars Reviewed November 11, 2012
give_me_s0me_sun Brighton, United Kingdom
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764 reviews from our community

Traveler rating
    248
    276
    114
    83
    43
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Families
115
 
Couples
214
 
Solo
45
 
Business
148
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Very nice hotel for a first visit to NYC”
5 of 5 stars Reviewed November 11, 2012

This was a great hotel, we had lovely spacious rooms with very comfortable beds which were very relaxing and gave us a great sleep which is what we needed after the busy days that were spent sightseeing. The staff were very attentive and looked after us from the minute we arrived. They had arranged the pickup which was excellent too. The breakfast was included in our package but there was a limited choice in the inclusive breakfast so we ended up eating more than we would have chosen which wasn't ideal but it kept us full! 10-15 min walk to Time Square which was convenient for us. We definitely recommend The Alex.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheAlexHotel-NYC, General Manager at The Wyndham Midtown 45, responded to this review
November 15, 2012
A first visit to Manhattan can be so exciting! Providing the very best in service is of utmost importance to all of us at The Alex Hotel and we couldn't be happier to know you enjoyed your stay and found our associates to be so attentive. We will be sure to share your kind words with everyone here. Our guest rooms have been carefully designed to maximize the use of space with custom designed furnishings throughout. Never underestimate the power of a good night's rest, especially after busy days of seeing the sights of New York! Thank you so much for your recommendation and review, it would be our pleasure to welcome you back again for another great stay.
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Great to have a family hoilday in a Two Bed Suite even with Hurricane Sandy outside !”
4 of 5 stars Reviewed November 8, 2012

Great location quite near to Grand Central, Times Sq etc.
Very clean Suite with plenty of fresh towels and bed linen and large enough rooms for 2 adults and 2 children not to get on each other's nerves whilst sheltering from the hurricane / storm Sandy.
Two good sized bathrooms.
Staff were friendly and helpful, especially the maintenance man whom we thought we may need with the way the News channels were portraying Sandy.
We didn't realise check-in wasn't untill 4pm and that was delayed a little but staff made up for that with free 24 hour wi-fi.
Good service in the hotel restaurant although prices are a little expensive but that, I believe, is pretty normal in NY. There are plenty of cheeper food options around.
We were on a corner on the 14th floor overlooking 3rd Avenue / 45th Street and the traffic did get a tad noisy with honking horns but again I believe that it normal and our sleep didn't suffer.

Room Tip: Room 1404 was great for a family of 4
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheAlexHotel-NYC, General Manager at The Wyndham Midtown 45, responded to this review
November 15, 2012
At The Alex Hotel we value all feedback and are so happy to learn that you had such an enjoyable stay, despite the raging weather just outside our doors. Our well-appointed suites with separate bedrooms and living areas as well as full gourmet kitchens are truly a convenient option for larger groups and families and we are so glad you agree. While it is regrettable if you were unaware of our check in time or if any delay was cause for inconvenience, it is great to know that you appreciated the accommodations that were made by our associates and that everyone here was so friendly and helpful. We hope to see you again, thank you for your review.
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New York, NY
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
“Good....but I was staying in a corporate apartment”
4 of 5 stars Reviewed November 5, 2012

I read the reviews and was skeptical about Alex Hotel but I was coming to NYC for an interview and had no choice where to stay. This is the first time that I've stayed in a hotel in NYC since I usually stay with my friends or at my own apartment when I lived here, so I was curious to see how small / bad it was.

I can't speak for the bill since it was taken care of by the company but it was nearly $400 a night. I was on the 26th floor and was very pleased and surprised by how spacious it was. I even had a view of the Hudson River and NJ. There was enough room for a couch and a queen sized bed, as well as a full kitcheonette and fridge. There wasn't a desk but instead a small nook where I could charge my phone. The flat surfaces were sort of a shabby chic wood that was questionably function.

The bath products were Philosophy, which is my favorite! Big ups for that. Bathroom was lovely, spacious and clean. Lots of towels, a TV in the bathroom as well as extra lighting around the mirror. My experience here far exceeded my expectations as I imagined a view of a wall and no space to move around. I lucked out because I was on a corporate account so if you're on your own, keep this in mind!

Stayed October 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheAlexHotel-NYC, General Manager at The Wyndham Midtown 45, responded to this review
November 15, 2012
Whether it's for business or for leisure, we're delighted that your time at The Alex Hotel was such a great experience. Our suites are equipped with many amenities to make our guests feel at home from full gourmet kitchens to separate bedroom and living spaces with fantastic city views. We are so glad you enjoyed the bath amenities as we hope to pamper our guests at every turn. Thank you for taking the time to provide your feedback, we hope to welcome you back again.
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Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“recommended for family stays”
4 of 5 stars Reviewed November 5, 2012

It seems from some other reviews that certain rooms are in poorer shape and need maintenance, but our studio was in quite good condition. It seems money was spent on the fittings initially for them to age well. I found the arrangement of the wall units quite interesting, and a good use of space. The bathroom was adequate and our 18 mth old enjoyed the bath. The room was also baby proof enough, no sharp edges, glass tables, etc.
As a criticism, although the kitchenette is well designed and could be used well, there is hardly enough cutlery in the draws to enable this.
Also, if you are going to put in kitchenettes, why not extend to a cheap coffee maker?

Room Tip: Ask for upper floors, then it is nice and quiet.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheAlexHotel-NYC, General Manager at The Wyndham Midtown 45, responded to this review
November 15, 2012
Our suites certainly provide all of the comforts and conveniences of home with wonderful state of the art amenities and services throughout. Thank you for sharing your appreciation for your accommodations, as you mentioned, are just right for family stays. Please do know, coffee making amenities are available upon request and if there is anything that you need during your stay, one of our associates is always available to help. Your review means so much to us, thank you for sharing your thoughts. It would be our pleasure to welcome you back again.
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Miami Beach, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Bad Hotel DO NOT STAY”
1 of 5 stars Reviewed November 1, 2012

This hotel is bad. I wanted to stay in the city at a fairly nice hotel at a decent price for just one night. We were going to a concert in Brookly and thought this would be a nice place to stay for just a short trip. The reviews looked decent and the price was sorta ok $270 for one night. Well thats what we thought at first but we were sadly mistaken.

We walked in the outside and inside was fairly nice. The first room was horrible. The closet door came off the hinges the ac vent had been riped off. We called down and they quickly gave us a different room. The room was better on the 10th floor with a better view.

The room wasn't too shabby clean but looked old. It was contemporary but old. Not worth what the reviews where saying about it.
The wall are paper thin and you can easily hear you neighbors.

The reviews of this hotel are really deceiving also the pictures are to.
This is worst then a motel 6 . I should have stayed in a cheeper hotel but only decided to pay a bit more thinking it would give me a nicer hotel. They are hotels that are $150 in the area I should have stayed in that were much nicer

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask kimberlya15 about The Wyndham Midtown 45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheAlexHotel-NYC, General Manager at The Wyndham Midtown 45, responded to this review
November 8, 2012
Thank you for taking the time to share your impressions of our Midtown Hotel. It is thoroughly disappointing to learn when a guests' stay does not live up to their expectations in all ways and, despite the change on guestroom accommodations, you were not impressed at every turn or that any sounds from other guests were of any disruption. It is always our hope that our guests have the best stay possible and we apologize if we did not achieve that for you. We appreciate your candor.
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Additional Information about The Wyndham Midtown 45

Also Known As:
Alex Hotel New York City
The Alex
Alex Hotel
Alex Hotel New York
Address: 205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel)
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#128 Luxury Hotels in New York City
#259 Family Hotels in New York City
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Truly unique amongst New York City hotels, The Alex Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Murray Hill neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues, The Alex Hotel was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Alex is perfect for those looking to explore the nightlife in Tribeca and SoHo. ... more   less 
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