I often stay here on business due to its great location at 45th street and 3rd Avenue, right by Grand Central and walking distance to Broadway and mid-town. This is a quirky hotel with different room lay-outs depending on your luck of the draw, but I think it is good value. The restaurant is good especially for breakfast, and there is a bar and some outdoor seating. The hotel is now under new management so they now have a loyalty program called "IPrefer."
A few constructive comments (hopefully management will read this). One, the shower and toilet controls are very difficult to operate particularly if one has arthritis. Two, despite having stayed at the hotel 30 times over the past 8 years, the reservation system is not sophisticated enough to recognize me as a returning customer. Every single time I check in I am greeted with "Is this your first time staying with us?" This does not make me feel like a valued and loyal customer. Lastly, the new management has cancelled most of the cable channels listed on the hotel channel guide. It is frustrating to flip through the channel line-up and receive a blank screen with the message "The service is not available - please call 800-xxx-xxxx to subscribe."
- Also Known As:
- Alex Hotel New York City
- The Alex
- Alex Hotel
- Alex Hotel New York
- Official Description (provided by the hotel):
- Truly unique amongst New York City hotels, The Alex Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Murray Hill neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues, The Alex Hotel was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Alex is perfect for those looking to explore the nightlife in Tribeca and SoHo. ... more less
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