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“5 stars is right!” 5 of 5 stars
Review of Mandarin Oriental, New York

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Mandarin Oriental, New York
5.0 of 5 Hotel   |   80 Columbus Circle at 60th Street, New York City, NY 10023 (Midtown)   |  
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Ranked #51 of 464 Hotels in New York City
Certificate of Excellence
Alexandria, Virginia, United States
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“5 stars is right!”
5 of 5 stars Reviewed November 15, 2012

Staing at the Mandarin Oriental New York was a wonderful experience. I was just there for one night but I know that I will return in the future. Their staff was quite helpful and sincere. I'm already looking forward to my next trip.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Guest Relations Manager at Mandarin Oriental, New York, responded to this review, November 20, 2012
Hello Donald O! Thank you so much for reviewing your recent stay at Mandarin Oriental, New York. We are delighted to hear your positive feedback and kind words about our hotel and staff. 

We hope to welcome you back very soon!



Best regards,

Mandarin Oriental, New York Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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949 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2012

nice entrance of the hotel. great stall nice people and service,
good food , beautiful pool area, and a very but very good spa.
tha massage was uniqeu,
the food in the restaurant great and i will be back for sure

Room Tip: ask for the bay view rooms
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Guest Relations Manager at Mandarin Oriental, New York, responded to this review, November 20, 2012
Hello Linda S! Thank you so much for reviewing your recent stay at Mandarin Oriental, New York. We are delighted to hear your positive feedback and kind words about our hotel and staff. 

We hope to welcome you back very soon!



Best regards,

Mandarin Oriental, New York Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 10, 2012

From day one on a great experience. A great care of the details...from the reception to the rooms (including a most confortable bed!)...to the health club...or breakfast with breathtaking views. All of this in a great location while projecting serenity. Our best hotel experience in NYC. Highly recommended.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Guest Relations Manager at Mandarin Oriental, New York, responded to this review, November 20, 2012
Hello Tuilieres! Thank you so much for reviewing your recent stay at Mandarin Oriental, New York. We are delighted to hear your positive feedback and kind words about our hotel and staff. 

We hope to welcome you back very soon!



Best regards,

Mandarin Oriental, New York Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed November 8, 2012

The Manadrin Oriental remains by far one if the best hotels in the city. The Asian touch, attention to detail and service make this hotel stand out. This was our second stay at the hotel and all the staff from the porter to the receptionist were quick to welcome us back.

While the rooms are on the small side (quite normal for New York hotels), they were very comfortable and have amazing views over the park.

Asiate is also worth a visit – the restaurant has a distinctly Asian feel, very muted and intimate, while the food impressive (it is rather on the pricy side, but not more than you would pay at any upscale brunch place in the city.)

Would definitely keep coming back to this hotel while in New York.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Guest Relations Manager at Mandarin Oriental, New York, responded to this review, November 20, 2012
Hello LondonLavander! Thank you so much for reviewing your recent stay at Mandarin Oriental, New York. We are delighted to hear your positive feedback and kind words about our hotel and staff. 

We hope to welcome you back very soon!



Best regards,

Mandarin Oriental, New York Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

I was lucky enough to spend one night at the Mandarin during the Sandy Blackout. Their staff was excellent, the room beautiful. I had room service, it arrived on time and prepared exactly to my specifications. It was one of my best hotel experiences in New York City.

Room Tip: Ask for a Park view.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Guest Relations Manager at Mandarin Oriental, New York, responded to this review, November 20, 2012
Hello Wanda L! Thank you so much for reviewing your recent stay at Mandarin Oriental, New York. We are delighted to hear your positive feedback and kind words about our hotel and staff. 

We hope to welcome you back very soon!



Best regards,

Mandarin Oriental, New York Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
145 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed November 4, 2012

I stayed at this lovely hotel Xmas 2010. On the 40th Floor with a room over looking Central Park with a picture postcard view. The bed I slept in was one of the most comfortable I have slept in anywhere in the world. The hotel is in a very good location on the upper west side at Columbus Circle right accross from Central Park. with easy walking to fifith avenue and shopping and galleries.
The brekfast room over looks central park very high and the staff were wonderful. They even arranged a car to take us to Radio City Music Hall during the snow storm so we wouldnt have to battle in need deep snow. that attention to detail.
Clearly one of the best hotels in NewYork.

Room Tip: Request a room overlooking Central Park. its worth it.
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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Guest Relations Manager at Mandarin Oriental, New York, responded to this review, November 20, 2012
Hello Damian R! Thank you so much for reviewing your recent stay at Mandarin Oriental, New York. We are delighted to hear your positive feedback and kind words about our hotel and staff. 

We hope to welcome you back very soon!



Best regards,

Mandarin Oriental, New York Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, UK
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 4, 2012

I stayed at this hotel for 3 nights in October 2012. I was upgraded on check-in to a Central Park View room. What an upgrade! Tea and cakes were delivered to the room when I checked in, which was a lovely touch. The view is the best I've ever had from a hotel. Was so great to sit and look over the top of the trees in Central Park. I ordered room service one evening. Beautifully presented, and delivered on time. Top quality, restaurant standard. It was great to take the lift down to level 3 - and walk straight into the Columbus Circle shopping centre without even stepping outside. The hotel is very peaceful. I never heard a thing from my room. Housekeeping was superb. I declined it during the day, but when I went out at 7pm, and returned to my room, I was delighted to see the room had been made, with fresh linens on the bed. I will return here on my next New York trip. Front desk staff and concierge were the nicest I have come across. Very genuine. Not snobby in any way. Concierge were great in giving me directions to The Barclays Center in Brooklyn. Thanks MO NYC!

Room Tip: Make sure you book a Central Park View room. You won't regret it.
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandarin_NYC, Guest Relations Manager at Mandarin Oriental, New York, responded to this review, November 20, 2012
Hello CraigNewcastle! Thank you so much for reviewing your recent stay at Mandarin Oriental, New York. We are delighted to hear your positive feedback and kind words about our hotel and staff. 

We hope to welcome you back very soon!



Best regards,

Mandarin Oriental, New York Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, New York

Address: 80 Columbus Circle at 60th Street, New York City, NY 10023
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in New York City
#18 Business Hotel in New York City
#40 Romantic Hotel in New York City
#42 Luxury Hotel in New York City
#99 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, New York 5*
Number of rooms: 248
Official Description (provided by the hotel):
A stunning fusion of modern design with stylish Oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breathtaking views of Manhattan and Five-Star hospitality. Luxurious amenities include Asiate, the hotel's elegant restaurant; MObar created by noted interior designer, Tony Chi; the Lobby Lounge with dramatic views of Central Park; a 14,500-square-foot, Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000-square-foot pillar-less ballroom with three walls of windows overlooking Central Park. Located in Columbus Circle's Time Warner Center, Mandarin Oriental, New York is in an idyllic location just steps away from world-class dining, shopping and entertainment, including the Broadway Theater District, Lincoln Center, Central Park, Jazz at Lincoln Center and the Time Warner Center's collection of upscale retail shops and restaurants. ... more   less 
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Also Known As:
Mandarin Oriental, New York Hotel New York City
Mandarin Oriental New York City
Mandarin New York City
New York City Mandarin Oriental

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