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“Not worth it” 2 of 5 stars
Review of TKTS

47th Street & Broadway, New York City, NY 10019
+1 212-221-0013
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Ranked #25 of 591 Shopping in New York City
Type: Specialty Shops, Shopping
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Attraction details
Owner description: TKTS Discount Booths offer tickets to Broadway and Off Broadway musicals and plays at up to 50% off full-price. With dozens of productions on sale every day, there's something for everyone! TDF operates three TKTS Discount Booths in New York City: 1. The Times Square Booth sells day-of-performance discount tickets only as well as future full-price tickets. There is also a "Play Only" window if you only want to see a non-musical production 2. The South Street Seaport and Downtown Brooklyn Booths sell tickets to evening performances on the day of the performance and matinee tickets the day before. All TKTS Booths accept credit cards, cash, and TKTS Gift Certificates. All locations sell tickets at 50%, 40%, 30% and 20% off full price (plus a $4.50 per ticket service charge, which helps support other TDF services and programs such as the Autism Theatre Initiative and wide-ranging arts education programs for middle and high school students. Additional non-TDF charges may apply). Availability and ticket inventory change throughout the day and at the discretion of individual productions.
Midland, Michigan
Top Contributor
62 reviews 62 reviews
22 attraction reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
“Not worth it”
2 of 5 stars Reviewed September 15, 2013

I simply do not understand why people wait in line here for tickets. I was able to get far better deals purchasing directly from the theater box offices or through online outlets. Don't buy into the hype.

Visited September 2013
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New York City, New York
Senior Contributor
28 reviews 28 reviews
7 attraction reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
“TKTS -- Check out the Website Before You Go”
5 of 5 stars Reviewed September 13, 2013

It's well worth checking the TKTS website before you go as there is a lot of useful information there.

TKTS is NOT a for-profit ticket seller. They are under the Theater Development Fund, a non-profit that promotes live theater. Some people have pointed out that you don't get to choose your seats and the discount is usually on the more expensive seats, sometimes at the sides of the theatre. That is true, although I'd say about 20% of the time based on my experience, they do have less expensive sections. Usually, those cheap seats sell out before the day of the show so they aren't available for the discount. If you want to see a particular show, you could always check the availability of tickets for that show and you might wind up getting a full price ticket in the balcony for less than the discount orchestra, but if you can't, or you want to be closer,than tickets is a great option.

Some shows that tend to sell better than others, may only offer a 30 or 40% discount, but this may still be the least expensive option of tickets to those shows, especially at the last minute.

You do have to wait on line, but the line itself can be entertaining and is a NYC experience. New Yorkers are talkative, and there's always a nice mix of tourists and natives.

If you want to see a particular musical, and you've checked that tickets are frequently or sometimes available, your best bet is to come two hours before the line opens on a weekday when there is not matinee. You could come later and you will find tickets for something, but you might not get your show. The worst time to show is probably 1/2 an hour before the line opens to 1/2 an hour after it opens, as the line is likely to be huge by then. The line is also much longer on weekends AND there's less available. If you are with another person one of you can take turns walking around or one of you can sit while the other waits. The line does move fast and if you come later you will still find plenty of tickets but maybe not for the show you want.

If you think you might want to see something off-Broadway, check on the website as some of those shows are cash only.

If you KNOW you don't want to see a musical, there is a Play Express line for non-musical plays only that's usually a lot shorter. The only thing about it is that it only has one cashier, so it moves slower. If you arrive one hour early on a weekday to the Play Express line, you will probably be one of the first people on the line. You will have your tickets within 15 minutes of the line opening, and you will probably get a great seat for the show you want.

They recently started a "pass" system where if you bought tickets at TKTS and show up within 7-days,

The booth is across the street from a Starbucks with a clean bathroom.

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“save stubs”
5 of 5 stars Reviewed September 5, 2013

save your stub to go back the next day and you dont have to wait in the regular line. They are very nice but you only get what what you get...mostly good and good prices

Visited July 2013
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Toronto, Canada
Top Contributor
55 reviews 55 reviews
16 attraction reviews
Reviews in 39 cities Reviews in 39 cities
70 helpful votes 70 helpful votes
“Love TKTS!”
5 of 5 stars Reviewed September 3, 2013

I always make a point of going to TKTS during my trips to the Big Apple. In the past we would go to the South Seaport Street location to avoid the long lines, but they were closed this year during my most recent visits. I found the Times Square location to be quick and easy - both times this year I went on a Saturday (at 5pm and 11am) and there were no lines. I was able to get great seats very quickly at discounted prices ($30-$80). If you can plan ahead and check to see what shows are available that day and narrow it down to your top 2-3 choices, it will make it easier once you're there.

I've seen Chicago, The Producers, Rock of Ages & Kinky Boots all through TKTS and I can't imagine buying tickets any other way. TKTS is PERFECT for any theatre junkie's last minute visit to New York!

Visited June 2013
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Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
“Quick service”
4 of 5 stars Reviewed September 1, 2013 via mobile

We decided at the last minute to see what was available. Went to Times Square location about 4:30 pm on a Saturday.

There was no real line up and the staff were helpful. We paid cash but they take all cards.

We got 2 mezzanine tickets to Chicago for $71.00 each. We were told that this was 50 percent off. Seats could have been better - probably could have done better if we came earlier.

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