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“Unexpected in NY” 4 of 5 stars
Review of The Maritime Hotel

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The Maritime Hotel
363 West 16th Street, New York City, NY 10011 (Chelsea)   |  
Hotel amenities
Ranked #90 of 453 Hotels in New York City
Milan, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Unexpected in NY”
4 of 5 stars Reviewed July 22, 2014

Very nice and original hotel. The room was small, but super nice and comfortable. I had a very good stay for 1 week. The position was perfect. All the staff was very friendly and helpful. The cost is medium high. Breakfast not included and a bit expensive.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at The Maritime Hotel, responded to this review, July 23, 2014
lyemi81-Thank you so much for passing on your comments on TripAdvisor. Also, thank you for staying with us at The Maritime Hotel. We are glad to hear you felt The Maritime was nice and original. We appreciate you taking the time to share your kind words and we look forward to welcoming you back in the near future. If we can ever be of assistance please don't hesitate to ask.
All the best, Matt Moore - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Naperville, Illinois
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

My siblings and I happily stayed at The Maritime for my brother's birthday bash weekend in New York City. The staff at The Maritime were incredibly helpful for us in organizing a private party and catering to our wishes to make the birthday guy's weekend a success. From the doorman to the front desk to the housekeeping staff, we were made to feel pampered and special as guests.

More importantly, though, the room itself offers an incredible view (ask for the southern side of the floor) and the beds are beautifully appointed and uber comfy. The room's details include an umbrella to use during your stay, fabulous toiletries and a very well-stocked minibar. We were even treated to a complimentary bottle of wine in our room, upon our arrival.

Bar none, the location is superb. Steps away from multiple subway stops, the High Line, Chelsea Market and the neighborhood feels friendly and safe to stroll for this mom of young kids. Free Wi-Fi was just an added perk to our fantastic experience overall.

Whether you're in town for business or pleasure, The Maritime is well worth a visit.

Room Tip: Ask for a room on the south side of the building for a better view.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at The Maritime Hotel, responded to this review, July 23, 2014
WindyCityMama- Thank you so much for passing on your comments on TripAdvisor and choosing to stay with us at The Maritime Hotel. We are happy to hear your brother's birthday bash was successful. Your feedback about your stay, the rooms, and location is much appreciated and the entire staff gets a chance to read your kind words. We do hope that you will visit us again and please let us know if we can ever be of assistance in the future. We look forward to welcoming you back to The Maritime Hotel.
All the best, Matt Moore - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

We just got married and spent the week prior using a penthouse terrace suite as our basecamp. Despite none of our visiting guests ending up booking there too, the hotel was incredibly gracious in their help all week.

We flooded their mail room starting two weeks prior to our stay, with tons of things for our wedding and they could not have been nicer about it. From the bell man to the front desk to the housekeeping and room service, the staff was incredibly professional and amazingly friendly. It was truly a world apart from the all too common aloof NYC experience (we can say that because we are ex-New Yorkers). They helped us with so many requests, from arranging and dispatching dozens of welcome bag messenger deliveries, to delivering bar stools to our room on the wedding day because the makeup artists requested it.

This hotel is an absolute gem. The space is super fun in a Wes Anderson but more elegant vibe and quirky enough to be unlike any hotel you'll ever visit, but with all the luxurious comforts of a "standard" hotel. We cannot speak highly enough about our stay and the staff. Bravo to whomever is hiring and training the staff because the service is top notch and stands along side some of the best hotels in the world. THANK YOU MARITIME! We will most certainly be back and send all our friends in the future.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at The Maritime Hotel, responded to this review, July 23, 2014
dabears600- Thank you so much for passing on your comments on TripAdvisor and thank you for staying with us. It is a great source of both inspiration and assistance to receive feedback from our guests and we do appreciate you taking the time to share your kind words. Congratulations on your wedding!! We are very honored you picked The Maritime Hotel as your base camp! Every member of our staff has the opportunity to read your comments. We very much look forward to welcoming you back to The Maritime. Let us know if we can ever be of assistance with anything.
All the best- Matt Moore General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Coast FL
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2014

This isn't your typical New York City high rise hotel. The nautical theme is unique including the round windows that resemble boat port holes. The wood through out the room and deep blue furnishings really make you feel as if you are on a ship. Would stay here again when I need to be at Chelsea Piers.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at The Maritime Hotel, responded to this review, July 10, 2014
WestCoastFL-Thank you so much for passing on your comments on TripAdvisor and thank you for staying with us. We appreciate your feedback and taking the time to share your kind words. Glad to hear you enjoyed the design of the hotel. We very much look forward to welcoming you back to The Maritime. Please let us know if we can every be of assistance in the future.
All the best, Matt Moore - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seminole, Florida
1 review
5 of 5 stars Reviewed July 7, 2014

We spent the 4th of July weekend at The Maritime! Fabulous, informative and friendly staff, very accommodating - they even offer large umbrellas to all hotel guests which, unfortunately, we needed on the 4th. This hotel has improved tremendously over the past two years. It is extremely clean, well-maintained, offering large, soft bath towels and bathrobes, along with super-comfortable beds, plus sound "shields" for the windows if you are a guest who prefers not hearing the noise of a busy city. There is plenty to do within walking distance or a short cab drive as this hotel is well positioned within the city. Plus, a quick trip to the nearby Chelsea Market was an added bonus. I have stayed at several big city hotels in both the US and Europe, and The Maritime is now on my short list of favorites!

Room Tip: Penthouse rooms are very spacious with huge rain showers!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at The Maritime Hotel, responded to this review, July 10, 2014
SPHR1952-Thank you for passing on your comments on TripAdvisor and thank you for staying with us at The Maritime Hotel. We are glad to hear you enjoyed your 4th of July Holiday with us during your time in NYC. Thank you for pointing out a lot of the amenities and things we have to offer at the hotel. It's a great source of both inspiration and assistance to receive feedback from our guests and we do appreciate you taking the time to share your kind words. Every member of our staff has the opportunity to read your comments. We look forward to welcoming you back in the near future. Please let us know if we can every be of assistance.
All the best, Matt Moore - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 3, 2014

Love the location of this property. Right across the street from Chelsea Market, the High Line and lots of great restaurants. Rooms are tiny but comfortable, great bath products, nice bathrooms with good lighting. The front desk and door staff were all friendly and helpful. Would definitely return.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at The Maritime Hotel, responded to this review, July 10, 2014
Julierose59-Thank you so much for passing on your comments on TripAdvisor and choosing to stay with us at The Maritime Hotel. Happy to hear you enjoyed your time, the location, and what we have to offer at the hotel! Your feedback is much appreciated and the entire staff gets a chance to read your kind words. We do hope that you will visit us again and please let us know if we can ever be of assistance in the future. We look forward to welcoming you back to The Maritime Hotel.
All the best, Matt Moore - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
53 reviews 53 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 1, 2014

This is a happening place to stay in the meatpacking district of New York City. You're only a 20 minute walk from Greenwich and the West Village and about 20-25 minutes to Times Square. We found taxis to be about 5-15mins in either direction, depending on the traffic ($9-$12). The Maritime is definitely a place to stay as a couple or for people who like to be with the action. It is located in the Chelsea district directly above Tao, so there were always people coming and going to either the restaurant or the beautiful patio bar of the hotel. The foyer of the hotel has a very exotic feeling to it complete with dim lighting and plush couches centred around low tables to enjoy drinks with friends. You can eat in the bar or the restaurant of the Maritime, or if any of the many varied places in the area (this is New York after all!).
In terms of the stay itself - the rooms were spacious, clean, and the beds were comfortable. The mini-bar was probably one of the most varied bars I have seen in a hotel, however, the products are clearly not rotated out on a regular basis and tasted stale or looked past their due date. There was surprisingly no noise either, which was great. But if you're a light sleeper, the hotel is thoughtful enough to have ear plugs located beside the bed!
The reception was pleasant and the staff was very helpful. One thing to note about accessibility, if you are travelling with someone who has difficulty climbing stairs, the entrance had a steep set that were either good exercise or very inconvenient depending on someone's flexibility. I couldn't see an elevator to street level nor did there appear to be a handicap ramp, but that was like a lot of places in New York so be mindful when choosing attractions and accommodations. I would definitely recommend staying here as a honeymoon couple or group of friends looking to conquer NYC! Will certainly be returning !

Room Tip: Stay on the 4th or 5th floors, very little to no noise!
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at The Maritime Hotel, responded to this review, July 10, 2014
Houseofme--Thank you so much for your review and passing on your comments on TripAdvisor. We know there are many hotels to chose from in NYC and we appreciate you choosing to stay with us at The Maritime Hotel. Every member of our staff has the opportunity to read your comments. We hope to welcome you back to The Maritime Hotel. Please let us know if we can ever be of assistance with any future reservations.
All the Best, Matt Moore - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Maritime Hotel

Address: 363 West 16th Street, New York City, NY 10011
Location: United States > New York > New York City > Chelsea , Manhattan , Midtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#70 Romantic Hotel in New York City
#76 Business Hotel in New York City
#133 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
Hotel resembles white cruise ship with portholes overlooking Ninth Avenue - West Chelsea neighborhood - 4 blocks to Chelsea Piers. ... more   less 
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Also Known As:
Maritime Hotel New York City

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