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“Good price for good hotel” 5 of 5 stars
Review of Hampton Inn Manhattan Chelsea

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Hampton Inn Manhattan Chelsea
3.0 of 5 Hotel   |   108 West 24th Street, New York City, NY 10011   |  
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Ranked #133 of 458 Hotels in New York City
GreenLeadersSilver level
New York, United States
1 review
“Good price for good hotel”
5 of 5 stars Reviewed February 17, 2014

Came for two working days in NY on Feb 2014. Looked for a reasnoble price and good hotel. The hotel is gave all. Location is near resturants and near the 7Ave. The staff done there best to make sure all works for me. If needed will be happy to be there again.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan Chelsea, responded to this review, February 18, 2014
Thank you
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1,148 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 15, 2014

Whenever I can, I like to stay at a Hilton property when traveling in the US. This Hampton Inn did not disappoint. I received the same standard of service, comfort, and cleanliness I've come to expect with every Hilton. The room and bathroom were clean; the beds were comfortable; the TV was big and closet spacious; wi-fi was free and fast; and breakfast was ample. (My non-vegetarian companion loved the eggs and bacon, I loved the cookies waiting at the lobby in the evening. Hot drinks were available 24 hours). There are also two free-to-use computer terminals and printers next to the lobby, which was helpful for my online bookings. Everything worked in good order. I have to give props to Diana at the front desk. She was always gracious, cheerful, and helpful with recommendations for the neighborhood, and she was able to check us in early. The breakfast staff were also helpful, and one even heated food we had bought at Whole Foods nearby.

During my stay, this property was priced slightly higher than similarly-starred Hiltons in Times Square, but I really chose this because I preferred NOT to be in the thick of the Times Square buzz every single day. And for that, the location of this Hampton Inn couldn't be more perfect. Down the left side of the block is the number 1 train; down the right side are the F and M trains; across the next block to the right are the N and R trains; and another block further is the 6 train. These trains will take you to almost anywhere you'd like to see in New York.

This hotel is also a walkable distance to the High Line and Chelsea Market -- two "must" experiences, in my opinion. Come to the Chelsea Market ONLY with an empty stomach. You will not be able to resist all the good stuff you could have there.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan Chelsea, responded to this review, February 19, 2014
Thank you. Please come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
4 of 5 stars Reviewed February 14, 2014

Our stay at Hampton Inn was most enjoyable. Being able to have the dog stay with us was perfect. All the staff were friendly, pleasant and helpful. It made us feel at home. We plan on staying here again in the near future, and would recommend it to our friends.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan Chelsea, responded to this review, February 17, 2014
Thank you very much for staying with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 11, 2014

while this isn't a sexy hotel, it's a great location and it's a clean, nice, modern experience overall. the hotel desk staff is particularly helpful and service oriented. it's rare to get genuinely nice service in a new york city hotel. i'd definitely recommend this hotel for a single person, a couple or even a family who wants to be in buzzy chelsea without busting their budget -- which means all the more money to spend on the restaurants and attractions!

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan Chelsea, responded to this review, February 12, 2014
Thank you for the nice comment. Please see us soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
long branch, United States
1 review
4 of 5 stars Reviewed February 11, 2014

Good location for our trip we were meeting friends in Chelsea. Staff was friendly at the desk. Room was small but i guess that is to be expected in Manhattan. Valet takes a little longer than most apparently the garage is some distance away.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan Chelsea, responded to this review, February 12, 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, United States
1 review
4 of 5 stars Reviewed February 10, 2014

The staff was great and the hotel was a very good value for NYC. I did have some concerns as to whether the bedding was truly washed before my arrival as the sticky note on the bed proclaimed. And the towels were more grayish than white. I loved the bath products and the overall layout of the room. I would stay again if travelling for work.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan Chelsea, responded to this review, February 11, 2014
Thank you for your response. Please come back and see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston, United States
1 review
2 of 5 stars Reviewed February 5, 2014

The room I was shown had a lumpy, broken down comforter on the bed. The filling of the comforter had separated into lumps, with no filling in between. The staff could find no room that was any better.

  • Stayed January 2014, traveled solo
    • 1 of 5 stars Value

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan Chelsea, responded to this review, February 10, 2014
My apologies for the bedding and that they could not find another room. I'm as surprised as I'am disapointed. We have chnaged out all the mattress in the rooms and need to look at why this one was not to your satisfaction. Again out apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Manhattan Chelsea

Address: 108 West 24th Street, New York City, NY 10011
Phone Number:
Location: United States > New York > New York City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#23 Green Hotel in New York City
#54 Family Hotel in New York City
#125 Romantic Hotel in New York City
#134 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Manhattan Chelsea 3*
Number of rooms: 144
Official Description (provided by the hotel):
This 20-story hotel located in the trendy Chelsea neighborhood between Sixth and Seventh Avenues provides the perfect location for travelers looking to stay in the city. Start your day early with our complimentary breakfast then head out to famous attractions like Madison Square Garden, Times Square and Central Park. Enjoy world class shopping with a visit to Macy’s or family fun at the Chelsea Piers Sports and Entertainment Complex. Dine at world famous restaurants, catch a Broadway show or browse the neighborhoods numerous art galleries.After a day of taking in the sights and sounds of New York City, relax in a comfortable Hampton bed® and watch your favorite shows on our 32 inch LCD HD TVs while you send photos to your family using our free high-speed internet. ... more   less 
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Also Known As:
Hampton Inn Manhattan Chelsea Hotel New York City
Manhattan Chelsea Hampton Inn
Hampton Inn New York City
Hampton Inn Chelsea
New York City Hampton Inn

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