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“Rude and unhelpful” 1 of 5 stars
Review of Caffe Bene

Caffe Bene
1611 Broadway, (between 48th St & 49th St), New York City, NY 10018
(212) 586-2010
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Ranked #1,417 of 11,771 Restaurants in New York City
Price range: $0 - $10
Cuisines: Bakery, Coffee Shop, Dessert, Café
Dining options: Breakfast/Brunch, Lunch, Late Night, Dessert
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Late Night, Dessert
Bath, United Kingdom
Top Contributor
50 reviews 50 reviews
36 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
54 helpful votes 54 helpful votes
“Rude and unhelpful”
1 of 5 stars Reviewed January 4, 2013

Just find somewhere else ! Plenty of other places who are not as rude as the girl behind this counter.

  • Visited January 2013
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 reviews from our community

Visitor rating
    70
    89
    30
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
West Palm Beach, Florida
Top Contributor
82 reviews 82 reviews
56 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
“Coffee Great But Rude Staff”
2 of 5 stars Reviewed December 30, 2012

The coffee and pastry was awesome, but the staff was rude and seemed to be more interested in gossiping about co-workers than helping me. Would not go back.

Visited December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsville, Kentucky
Senior Contributor
27 reviews 27 reviews
12 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Poor service”
2 of 5 stars Reviewed December 28, 2012

While at time square we stopped in to get a hot drink and warm up. My husband asked the girl at the register for a pastry item in the closed glass case along with his coffee. She asked if he got the pastry and brought it to the register with him. He explained to her the case can only be accessed from behind the counter and "no" he didn't go back there to get it. She said,"you have to bring it to the register." So seeing that he wasn't getting through to her he just said forget the pastry (lost sale). I too witnessed the same thing happen with a woman that wanted a waffle. That woman too said never mind (another lost sale). As for the coffee. My dessert coffee was alright, but my husband's plain coffee was too strong. Maybe a different location would have better service

Visited December 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McDonough, Georgia
Senior Contributor
47 reviews 47 reviews
19 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
“Best Waffle Ever”
5 of 5 stars Reviewed December 20, 2012

Some of the best waffles I have ever eaten! Great for an late night snack! Very cool atmosphere. Limited seating.

Visited December 2012
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Fayetteville, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Delicious”
4 of 5 stars Reviewed December 18, 2012

The waffles are amazing!! Coffee equally good. Very busy place, so there is a wait to order and get food, if you hit it at the wrong time. Also can be slightly chaotic, but what isn't chaotic in NYC?

Visited December 2012
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