I was traveling on my own (male, mid-30s) for business on August 16, 2013 (one night stay, a Friday evening).
My original plans were to fly from IAH to LGA and back in the same day. Unfortunately, due to a massive wreck on the 59th Street Bridge, traffic from Manhattan to LGA was slammed on Friday and I missed my flight.
My company has many of us stay at The NoMad and our travel coordinator quickly grabbed a room for me as I headed back into the city.
I had no “creature comforts” with me. As I was warmly greeted by two sharply dressed doormen, I felt like I was walking into a place called “home” for the night.
The front desk was well staffed and I had no wait to check in at 7:45pm. The front desk had notes in their system that I was not expecting to stay the evening and they quickly asked me if I needed any toiletries or if I could be guided to a local drug store to grab any necessities. The staff was sympathetic to my situation and went above and beyond to make me feel welcomed.
I asked about restaurants and the staff took pride in mentioning their own restaurant and bar that had many great write-ups recently in local publications. They did tell me that even though I was staying at the hotel, I would probably need to make a reservation on a Friday night. I told the front desk that I wanted to go to my room for a few minutes and take a shower before coming to eat; the staff immediately said they would speak to the restaurant host to ensure that I had a spot to eat in about 30 minutes. That is great service!
Given that my reservation was hastily made at the last minute, I entered my room expecting to have the tiniest room I had ever stayed in; not the case at all.
The room was very large and faced the interior courtyard on the 8th floor. It was “three rooms” having a separate bedroom, a completely separate study/office area with desk, and a large bathroom with separate toilet (with its own closing door) and a walk-in shower. The closet was a “real closet” and not just an armoire; there were plenty of hangers and robes provided. When I checked rates when I got home, I saw that a room of this size runs about $425 per night.
Having lived in NY/NJ area, and visited many times from Houston for both business and pleasure, The NoMad is by far the best situation I have found (combining quality of room, size of room, service of staff, and location).
Here is what you need to know about them in a nutshell: I left in such a hurry on Saturday morning, I forgot my iPhone charger plugged into the wall. I know this is just a $20 piece of plastic, but I hate losing things. A month later, I was in NYC again (staying at another hotel … See my review of The Ace Hotel). As I walked past The NoMad one day, I thought I would stop by and just see if by chance the Lost & Found had my charger. I told the front desk my name and my room number from the previous month. The staff immediately said, “Yes Derek, we found it during our cleaning and it is in our locked area. Would you like to have a drink in the bar while we locate it for you?” That is exceptional service!
If my wife and I travel to NYC for pleasure, I will definitely be staying there again. If I travel for business, I will always hint to my company that they should make sure any of our team members have the chance to experience The NoMad.
When I arrived back in Houston, many of my coworkers had the same high praises of their stays at The NoMad.
NOTE: On my ratings, I left blank "Value" because my company covered the cost and I had no idea the fee when I checked in. However, I would gladly pay the rate in the future knowing how great my experience was.
When visiting NYC, I always try to get a courtyard or "inner room" due to normal street no...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.