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“You Can Check in But You Will Never Want to Leave” 5 of 5 stars
Review of The NoMad Hotel

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The NoMad Hotel
5.0 of 5 Hotel   |   1170 Broadway & 28th Street, New York City, NY 10001 (Manhattan)   |  
Hotel amenities
Ranked #41 of 464 Hotels in New York City
Certificate of Excellence
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“You Can Check in But You Will Never Want to Leave”
5 of 5 stars Reviewed July 2, 2013

Trendy hotels are popping up all over NYC, and most of them survive despite their disfunction. The NoMad is a different. We were moving from one apartment to another in NYC and decided the best treat we could give ourselves was a "staycation" in our own city, a place where we could relax in between the chaos of moving. The NoMad was so wonderful that it was hard to check out and actually move into our new apartment. We keep extending our stay. We booked the smaller suite, with a sublimely peaceful round bedroom and small but elegant sitting room. There was even a nice foyer, and the lavatory could be shut off from the main bathroom, adding privacy for true entertaining.

The clawfoot bathtub with byob bath salts could not have made this mover any happier. It is also worth point out that the NoMad had the best room service I have ever had. Period. The famous roast chicken can be ordered for dinner in the room -- two servers bring it to your room and pop open a little brass and dark wood safari table-- with no deterioration of the product from the version served in the dinning room. The breakfast frittata and latte are also out of this world.

The NoMad is clever from a service perspective. Gone are the weird little mats placed beside the bed at turn down; don't expect a sad flower on the room service tray either. Mints are no where to be found on your pillow. There is a cost savings for the hotel in doing away with stuff like this for sure. Frankly, not only do I not miss all those unnecessarily frills, but I'm happy to have the time and money applied to other aspects of the hotel.

It's worth pointing out that our closet was small and our room was low enough to hear some street noise. This may bother some travelers, but they were not significant issues for us.

We have moved into a temporary apartment, and odd as it may seem, we can't wait to move again and check into The NoMad. In the meantime, we're going to have to settle for dinner in their dinning room over the 4th of July weekend.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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505 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2013

My new favorite hotel in New York. Close to everything and walk outside to the subway. The staff are friendly and helpful. The rooms are gorgeous! The Restaurant is fabulous! We stayed for 4 nights and enjoyed every minute of it!!!!!

Room Tip: If you want a little more space, The Salon room is perfect.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Zurich, Switzerland
Level Contributor
71 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 24, 2013

I really enjoyed staying at this hotel. The rooms are not large, but very tastefully designed and decorated. The building is a bit older, but the rooms must have been renovated recently. We also enjoyed the restaurant, which appears to be quite popular among (affluent) New Yorkers. For lunch it was completely packed and it was interesting to watch people meet and have lunch at this restaurant. The food was of excellent quality. I also like the cocktails, in particular a Mochito that I had ordered (which is not a given even at the best of establishments).

There is also a roof top restaurant with some magnificent views.

We had our car parked by the valet service, which is really convenient. This has the advantage that you can't stuff out of the car once it's parked, unless you are willing to spend a considerable fee. This was not communicated clearly enough by the parking attendants, and it took some effort to get the information out of them. It didn't cause any problems for us, but it may for some other people.

There was also a fire alarm at night (around midnight), which was pretty annoying, because it was not communicated clearly that it was just faulty and the phone lines didn't work because the entire hotel must have called the reception. But I guess that was just a bad luck.

Overall we had an excellent experience.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 23, 2013 via mobile

This is definitely one of the trendiest places to stay in New York. A stone's throw from the Flatiron Building and lots of great shops and eateries. On our first night we bumped into Cindy Crawford waiting to be seated at the beautiful restaurant! This place definitely has some serious cache.

Designed by the famous Jacques Garcia, the hotel is designed in his signature mysterious and sexy vibe. And it's not just the lobby and restaurant/bar/library that's impressive. We fell in love with the creatively designed rooms.

Service had a bit of an attitude, but we liked that as it added character to the place. No one was rude, but let's just say that even the staff here have the same kind of cool, trendy, well put together vibe that the hotel does. The concierge, Shauna, was amazing and pulled out all the stops to get us into the restaurants of our choice at last minute's notice.

We had a wonderful stay and will definitely be making the NoMad our choice hotel in New York.

Stayed June 2013, traveled with family
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 20, 2013

The NoMad Hotel
1170 Broadway @ 28th Street
NY, NY 10001
For some personal background, I am an old time New Yorker living in Michigan for a good while (job related) and visiting NY from time to time…but not nearly as frequently as we had in the past. We came into Philly for a wedding, flopped through NJ to see relatives and wound up in the City for three nights to do Broadway, update ourselves on changes, see more family and leave via La Guardia airport. We walked our buns off, as New Yorkers are wont to do, largely because the City lends itself to that and the weather turned out to be a lot better than was predicted, i.e., a lot less rain than NY weathermen estimated, which simply reveals that after all these years, they still get it wrong a lot. I miss Tex Antoine, if you must know.
Arna, my wife, did her usual obsessing for the trip and elected to stay at The Nomad, a relatively new hotel in an old Beaux Arts building on the south edge of midtown or North of Madison Square Park (NOMAD). I knew this area rather intimately many years ago as the garment district, when New York City was considered the greatest industrial city on the planet, probably in the history of the planet, actually. Keep in mind that NYC has five boroughs, Brooklyn being my home and where we built war ships, though only under duress will most New Yorkers admit that Staten Island is the fifth of them.
There’s way less manufacturing now but a lot of living upgrades for visitors and residents, including unexpected places to sit and bikes to rent, all of which was fun to see happening. There was also a ton of construction going on, almost on every other block, and we have not seen that intensity for years. I will soon comment on the hotel but for those of you who have not been to NYC, let me say that nothing you have read or experienced elsewhere really tells the story. It will be a revelation and you will get a glimpse of why NY is, still, one of the greatest cities in the world. I like (maybe love) Chicago and San Francisco and whatever but they ain’t NY, which is a never ending disappointment to Chicagoans who still think otherwise.
The NoMad was designed by Jacques Garcia, a seriously talented Frenchman, and he scored heavily, here. Things are done with class from the carpeting in the hallways to art on the walls to the doors in the room. Our room faced Madison Avenue but the sound isolation was very good, something I am sensitive to. In fact, we hardly knew our neighbors or whatever was happening in the hallway, even though we were directly across from the elevators. Noise pollution was simply kept to a minimum everywhere in the hotel, including the restaurant, not an insignificant achievement and this does not happen by accident, either; it’s a solid plus.
We could best enjoy the view, which includes the top of the Empire State Building, from the porcelain, chrome-claw-foot tub situated right by the windows, near the sink. They are in the room, itself, not in an enclosed bathroom. It’s beautifully done. The toilet is in a fully enclosed cubby behind a long, multi-sectioned, curved, wood framed damask room divider, against which also rests the LCD TV. The room divider also hides the main sink near the tub as well as the toilet at the other end. The windowed view is extensive from the higher floors and you don’t get the feeling people are looking into your room even with full exposure because it’s still a commercial area. Unless you are really comfortable in the buff, I’d recommend getting into the tub with a gin and tonic or glass of wine in hand before asking someone to pull back the shades to get the full view. The toilet cubby has its own small sink and a solid, heavy door; it was very nicely ventilated. The small size of the cubby is unlikely to be problematic unless claustrophobia is a prevalent issue. The hotel room (1106), itself, was spacious but not large and so well done that we never felt a need for more space.
The NoMad has 24 hour room service and a restaurant that is something to reckon with. It is run by two top chefs who cook better than the restaurant looks, which is saying a lot. We ate in a room off to the side with a huge fireplace filled with burning candles. Its entrance was flanked by floor to ceiling red drapes and the wall paper was FLORAL; very nicely done, not too noisy and dining-room comfortable! Service was excellent, seriously European in flavor, and the only thing I had to ask for was more ice because I am an ice freak, but I only had to ask once.
We had the dish the restaurant is known for, their roasted chicken. They pack foie gras and other things under the bird’s skin, then let it marinade for a day. When it was cooked, a waiter brought the dressed up bird out on a platter for use to see: lovely, shiny and a deep golden brown color. They took it back to the kitchen and in a few minutes our plates were before us. The breast was served with lovely veggies and the dark meat came in a separate carafe, drenched in a creamy roasted garlic sauce. We ordered a vegetable dish done with a nettle sauce (yes, those things that served as the prototype to Velcro ‘cause they stick to damn near everything). We topped the meal off with a Mandarin dessert, which can be best described as the best creamsicle you’ll ever eat; don’t miss it.
At the conclusion of our meal, I commented to Arna that if the next day’s lunch at Le Bernardin (Michelin 3 stars and one of the best seafood restaurants in the US…or world) was going to be better than this one in either food or service, the Le B was something else. In my opinion, the excellence of both restaurants was comparable. NoMad, rock on!
We ordered breakfast room service, twice, at The NoMad. The first time they missed the mark and we told the evening front desk manager where the problems were. The second time they scored much higher. The manager immediately apologized but, even more importantly, he agreed that our experience was not what it should have been from The NoMad. We were not charged for either breakfast, an unexpected, delightful surprise. The honesty and forthrightness of (all) the staff is refreshing and hard to find, in our experience. It is clear they are continuing to strive for excellence to provide a stress-free, fully catered experience and were very responsive to the comments we made at various times during our stay.
Whereas we are not experienced enough with the current hotel scene in New York City to make a direct comparison of The NoMad to its competition, my guess is that there are only a few as good. The NoMad receives a strong recommendation from us. Enjoy!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caracas, Venezuela
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 17, 2013

If you like to stay in this area (North of Madison Sq. Park) you need look no farther. The hotel is, simply put: all you need. The rooms are awesomely designed and the space (small: this is NYC) is well distributed. The decoration is great. Toiletries are very nice. And the bathtub just by the writing desk is plain fun. On the down side you have a very noisy lobby and elevator entrance, and very dark common spaces. The Atrium (which is a NoMad hotel's restaurant) is to blame for the noise: it's very good and very a la mode, so people crowd in at dining hours. But this only affects you coming in or going out: a minute or two. Personnel is very professional but not entirely amiable. On all other issues everything was very good. Again, if you like to stay in this area, this is a great option: maybe the best one. And you are at walking distance from the other restaurant of Daniel Humm: the Eleven Madison Park. Less noise there.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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California, South Bay
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 15, 2013

We search NYC west side for an appropriate bar for our daughters 21st birthday legal drink. The NoMad was perfect. Naturaly it was a slow Monday night, but so much the better for great conversation with the bar tenders. So delightful.. they stayed to talk with us.
Check out the chiseled piece of ice for a drink..! How cleaver. One of the bartenders is a minor league baseball player,, may make it to the majors. Who knows. Smart bartenders,, truly mixologist... Had a wonderful time and will go back. May even stay at the hotel...

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The NoMad Hotel

Address: 1170 Broadway & 28th Street, New York City, NY 10001
Location: United States > New York > New York City > Manhattan
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #41 of 464 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The NoMad Hotel 5*
Number of rooms: 168
Official Description (provided by the hotel):
The NoMad Hotel is housed in a turn of the century Beaux-Arts building that has been fully restored to its original grandeur with interiors by French designer Jacques Garcia. The hotel is intended as a fresh take on the classic grand hotels of Europe with a distinct New York sensibility. The design of the hotel was inspired by the Parisian flat of Garcia’s youth. The 168 rooms are residential in feel and decorated in his classic, timeless style. Each room is appointed with hand-selected, richly textured custom-designed furnishings and original artwork. The soaring ceilings throughout the public spaces provide a fine gathering place to enjoy dining, drinking and socializing. ... more   less 
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