Overall, I was happy with the hotel experience. The location, the valet parking, the bell staff and front desk staff were great. The concierge was a big help with navigating the subway system which was new to us. Furthermore, getting a junior suite room on the 51st floor was a huge plus and I loved the view. The front lobby is gorgeous.
The negatives were the internet service which we purchased as part of the package and the connection quality was spotty at best. The bar was okay but I found the service to be rather impersonal and just okay. I knew in Manhattan that drinks would be pricey but I guess I expected a little more interaction from the bar staff.
Since we used the subway a lot during our stay, the concierge was very helpful in directing us toward the correct line and we had no issues. Very convenient to get to the subways.
We got a package that included the internet and breakfast which I encourage people to take advantage of because the breakfasts are quite pricey without it.
Overall, I was happy with the hotel stay. It was our first time in New York for the whole family and worked out as well as I would've hoped.
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- Also Known As:
- Millenium Hilton Hotel New York City
- Hilton New York City
- Millenium Hilton New York
- New York City Hilton