We stayed in Wyndham Garden Chinatown for 6 nights in late June 2013. We really enjoyed our stay and warmly recommend the hotel to all travellers. There is absolutely no need to stay near Times Square, even if you are a first-time visitor like we were. There are very good subway connections from three subway stations near the hotel. Very convenient if you are landing in JFK, as there is a direct subway (J/Z) from the AirTrain station to Bowery, so no need to take a taxi. We used this both coming from and going to the airport.
I had originally booked a Premium Queen Balcony room, but as a courtesy we were upgraded to an Executive Queen Balcony (thank you Vanessa!). The room was lovely and the view absolutely magnificent! Our room was situated on the 15th floor (room 1505) and whilst not very spacey, we had no problems staying there and had ample room for our suitcases as well. The bathroom was perfectly fine, it was one of those rooms with a bathtub and a shower curtain, so we did not experience the problem with water all over the floor, which seems to be the case in the bathrooms with walk-in showers. Even the bathroom had a floor-to-ceiling window, so we could have a bath and see Empire State Building while bathing. How cool is that!
The bed was fine, as was the refrigerator, which we used to keep juice etc. cool. There is a small coffee machine in the room, so we had breakfast in the room a couple of times. There are really cheap and tasty Chinese bakeries nearby, so just go and get some warm buns, croissants etc. in the morning. Most were priced 1-1.75 USD, so you can get a breakfast for a few dollars. We never tried the hotel’s breakfast, as it was not included in our room price.
Someone commented on the loud airconditioning in an earlier review. We found it to be true at least in our room, so much so that I had to use ear plugs during the first night; after that I got used to the noise and slept well. We did not hear any traffic noise from the streets with the exception of an occasional siren. I would prefer having a separate reading lamp on both sides of the bed; now there was one only on one side, but this was not a major issue. The room tended to get quite humid despite the airconditioning, even so that books that I had bought started to curl their pages due to humidity.
Two things that I think the hotel could improve: get the ice machines installed, please! The hotel has been ready since last November, and still there is only an empty place in the hallway where the ice machine should be. Yes, I know you can go downstairs and ask for ice from the bartender, but we never bothered; besides, nobody mans the bar during the daytime. Another thing: please get some chairs and tables on the balcony! We so much enjoyed sitting on the balcony, watching the incredible view and having a drink, but we felt a bit uncomfortable having to sit on the balcony floor on towels and pillows taken from the room. I would really have expected the balconies to have furniture by now. Please note that the balconies are not really private, i.e. you can walk along the whole balcony, passing another rooms. This did not bother us.
One thing that we thought was a bit odd: one of the windows of our bathroom was broken (it was so when we arrived), the outer glass of the double glazing was totally gone, only a few glass shards remained on the balcony floor. During our stay nobody picked the shards away, neither were any attempts made to replace the broken window. As the windows have double glazing and the inner one was still intact, this didn’t bother us much, but I just hope that they get it fixed before the weather turns colder.
All staff members that we met were really nice and friendly, always saying hello when we passed the reception. If you travel with your pets, note that this hotel accepts pets, as we saw at least three dogs in the hotel during our stay; again, this did not bother us. Our room and the whole hotel was immaculately clean.
We would not hesitate to stay in this hotel again and will recommend it to our friends.