We stayed here for 4 nights. The place was located only a few blocks from Time Square. The location was very convenient. The place is located next to a 24 hr coffee shop right on the corner of 9th and W40th. There is a 24hr Dunkin Donut right on the corner of 9th and W42nd. We walked down on W42nd and then turned left on 9th and then a left onto W40th. There are lots of stores opened on 9th between W42nd and W40th and lots of people walking around even around 11pm at nights. It's New York, so of course there are lots of people walking around. We felt safe. I would avoid walking down W40th, it's more sketchy. There is a parole office a few doors down close to 8th. There is a club/bar next door of the hostel. This is good and bad. Good because there were people hanging outside around 11pm, so I felt safe. Bad because we could hear the music late at night inside the hostel. With earplugs, I didn't hear the music at all. The hostel is not located in a small alley. It's located on fairly busy street, so there are also lots of cars driving on W40th. You are highly visible entering and exiting the hostel.
The hosts were very accommodating and helpful. We arrived at 5:30am and took the New York Express bus from JFK to the Port Authority. Take the Express shuttle, very convenient to the hostel. The hostel didn't allow check-in until 12pm. We had breakfast and sat in a bookstore for awhile and finally tried to check-in. Hiroshi was kind enough to let us check-in a little earlier. We asked for towels and Hiroshi provided us with bath and face towels. The 12pm check-in was a bit of a hassle, but it is a hostel and not a hotel. If you can, however, I would recommend getting in closer to 12pm since there are no place to store your luggage temporarily after 9/11.
There are windows in the common area, but no windows in the room or bathrooms. We had the private room for 2 people. It was a good size. There was a small desk with 2 chairs for us to put things on. The lockers were narrow. You can't store your entire luggage in there, but it was big enough to store your important documents and other items. The bed in the private room was a bunk bed as well. The beds were comfortable. The room was well heated.
The bathrooms were very clean. The bathroom was divided into 4 units with doors. 1 unit was the men's toilet, 1 unit from the women's toilet, 1 unit for the men's showers and sinks, and 1 unit for the women's showers and sinks. There were 2 showers and 2 sinks per gender. Since there are only 6 rooms total in the hostel, you can lock door in the shower and have the shower to yourself. Hiroshi suggested to do that. A few times, we had to wait to use the shower, but never more than 5 or 10minutes. The bathrooms were small, but clean. The showers were hot with great water pressure.
The hostel provided hairdryers, free ear plugs, maps, subway maps, and free use of computer with Internet. Most of the guests brought their own laptop, so the hostel's computer was usually available.
The kitchen area is not in a separate room. It's part of the common area. It it well stocked with dishes, utensils, and recycling bins. The fridge is a regular kitchen size fridge.
The guests were quiet. It's not a party type and noisy hostel, thankfully. We got a good night's rest every night. You can't smoke in your rooms, but the common area smelled smoky. People are allowed to smoke right outside of the hostel, so maybe the smoke traveled in.
The common area looks like what you see in the 360 panaroma picture on their website.
Overall, this place was a great find and we would stay here again.