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“Solid stuff in the shadow of the Empire State Building” 4 of 5 stars
Review of Hyatt Place New York Midtown South

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Hyatt Place New York Midtown South
3.5 of 5 Hotel   |   52-54 W 36th Street, New York City, NY 10018 (Midtown)   |  
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Ranked #166 of 468 Hotels in New York City
Certificate of Excellence
Brier, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Solid stuff in the shadow of the Empire State Building”
4 of 5 stars Reviewed July 11, 2014

One of several boutique hotels on this street, and one of the few reasonable (in NYC dollars) hotels to fit 5 adults/teens. Two comfy queen beds and a sofa in a small room is a tight fit, but in NYC, tight fits are the norm. Newish and clean, with an airy lobby and a dining area. The free breakfasts have long lines as you approach the 9 am cutoff, and the food is OK at best, lots of bready things. We only ate there twice in a week. But’s in New York: lots of places to eat including a better than average Fresh and Natural deli next door. Plus the Keg Room right across the street was a family favorite.

The Herald Square subway is right around the corner, so you are in the heart of city, but happily out of Times Square (it's a subway stop away).

25 floors (we don’t count the non-existent 13th floor), means if you get high up on the south side, you get a tremendous view of the Empire State Building. And the windows open slightly for fresh air versus constant air conditioning. There are 2 fast elevators, but wait time around busy breakfast times can be long.

Good maid service, solid & free WiFi, and a friendly staff. Minor quibbles about lack of power outlets and noise from the elevators.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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985 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Orlando, United States
1 review
4 of 5 stars Reviewed July 9, 2014

The hotel is small but very nice....we loved our room - very contemporary and clean! Nice breakfast buffet that is free, however, the line gets very long, and the dining area is very small. There is only one elevator, so the breakfast backup caused a huge delay in getting downstairs. Otherwise, the staff was very friendly and the hotel was within close walking distance to Times Square and the Empire State Building.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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Fort Lauderdale, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

Stayed for a long weekend. Will stay here every trip to NY. Location is convenient to shopping, subway lines, Times Square, and TKTS. Rooms are large by NY standards with a separate couch and sitting area. Decor was much more upscale than expected.

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

The staff at this hotel have made our stay incredible. Kevin at the front desk was amazing and helped us get a room as soon as we got there, which was around 9:30am ( most hotels make you wait until 3 to check in). Kevin also made sure I had a tub, which was an added bonus. I will always choose this hotel in the future because the prices are great, it's very clean, the larger rooms are very spacious, the staff is great... Especially Kevin, and the location is perfect! I love this place and look forward to my next trip.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hershey, United States
1 review
4 of 5 stars Reviewed July 4, 2014

PRO: Very friendly staff. Great location. Walking distance to time square and empire state building. CON: Only one elevator. Be prepared to wait during peak hours or use the stairs which is an excellent form of exercise that I would recommend

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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barto, pa
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 4, 2014

First time staying in New York City. We had a party of 5, so it was hard to find a room that slept 5 that was not so expensive. This hotel fit the bill perfectly. Room had (2) queens and a sofa bed. The room may have been a bit on the small side, but we did not feel cramped. Beds were very comfortable. Large screen TV and fridge in the room. There is a microwave in the lounge to use. The hotel is within walking distance of everything we wanted to do. Times Square, Broadway. Rockafeller Center, Port Authority.
Breakfast was a step above the normal continental breakfast we get. Nice breakfast sandwiches and french toast along with all the other normal items.
I would not hesitate to stay here again when going to city.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 3, 2014

I'd like to start by saying the staff is exceptional at this property. We are a family of six (6) and this room fit use well and cozy :) I must admit that this is our first stay in NYC so this room seems small to us but from what I've read this is good sized (esp for the location and price).

We love the location. It ended up being much closer to key locations and attractions like The Empire State Building, Time Square, Broadway and Shopping. We also bought unlimited 7 days Metro Passes and every location was a quick train or bus ride away.

I have to agree with earlier comments about the morning elevator situation. It's very difficult to take the elevator in the mornings. With the crush of people checking in and out along with the staff having to use the same elevator it makes sense that there's a long wait. Luckily we are on the 5th floor so we just took the stairs in the AM.

Ok that brings me to breakfast. We sometimes just slept in so late we missed it but as it nears 9am there is a crush of people in the dinning area and yes food does run out but they quickly restock even when it's close to 9am. There were these two people who has the arduous task of taking care of the buffet areas and they hustled. There was a young Spanish girl and guy and anything I asked about or for they always had a smile and a quick turn around. I do feel they need more hands on deck for breakfast since the great staff is being overwhelmed by poor design and layout of the dining area. One plus was that we were free to take our food outside to eat or even to our room. The food was pretty good and they had many choices.

There is a microwave in the dinning area that can be used throughout the day which came in handy for reheating leftovers.

Parking sucks but we are in NYC so that's to be expected. We drove here from Florida in our SUV and just note the base is $35 but for an SUV it's $45 per day (ouch since we're here for 7 days).

All in all the rooms are clean and beds are comfortable which are my personal top two needs...I would certainly recommend this hotel. Lovely hotel with a great location.

Pleas note that I'm really not a fussy or high maintenance travel/person. For the price point this property is very good. I read some other reviews and if you want to be picky etc than you may need to up your price point.

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place New York Midtown South

Address: 52-54 W 36th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #166 of 468 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hyatt Place New York Midtown South 3.5*
Number of rooms: 185
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