We spent Christmas week at The Wall Street Inn to be near family. When we arrived they said our reservation had been cancelled and it took at call to our daughter in London, in the early hours of the morning, to find out there was nothing wrong with our booking and our travel agent rang them to confirm they had been paid. We got a brief apology from the person on duty.
The room was very nice as were the domestic staff, the room was spotless.
Continental breakfast was very good, staff very pleasant.
There was not one day of our one week stay that the reception staff offered us a 'good morning/evening' or indeed looked up from whatever they were doing behind the counter and smiled!! It became a game with us to exit the lift, which was opposite the reception desk by about 10 feet, say good morning to whomever was on duty and see if we got any sort of response.
The reception staff leave a lot to be desired and really bring down the atmosphere of a very nice hotel.
- Also Known As:
- Wall Street Hotel New York City
- Wall Street Hotel
- Hotel Wall Street
- Wall Street Inn
- Official Description (provided by the hotel):
- Wall Street Inn welcomes you to a perfect downtown location near the New York Stock Exchange and all lower Manhattan corporations. Our intimate hotel brings charm to the traveler and offers comfort at an affordable price. It is ideal for your next business or vacation trip to New York. ... more less
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