The place is quite well decorated. Rooms are presentable and with character, bed was lovely and comfortable (and made daily). The bathroom was really nice too, maybe slightly jaded though. However we had a few issues with a boiler that broke down, so no hot water for a day. They sorted it fairly quickly over memorial weekend, so that was pretty good. But my goodness they were surly, indifferent and devoid of any ounce of customer service. The breakfast is beyond poor however. Continental breakfast excludes any cheese, cold meats, cereals or yoghurts. The best thing you get is a bowl of hard boiled eggs that have sat in the fridge for at least one night, and croissants that have been in the display cabinet for days to the extent that they were rock hard. When we asked if there were any fresh they just shrugged and said ' it's not my fault there's no croissants'. Really suspicious that the eggs were cooked days before too. Really shoddy service, really shoddy breakfast, but nice place to stay if you don't mind Manuel and basil fawlty at the helm... Great location too.