I stayed 5 nights at this hotel, traveling with friends and using 2 separate rooms. Overall we were happy with our stay, though it wasn't perfect.
The best thing about this hotel is its proximity to Times Square and 5th Ave -- although it's only a short walk from either, it's located on 46th street, which means that it's quieter than if located on an avenue.
The rooms themselves were comfortable -- very comfortable beds and nice furnishings. The rooms are somewhat small, so there's not much room to move around, and if you have a lot of bags (as my friends did) your room will quickly feel cluttered.
Although the rooms have windows, there is NO view to speak of. Our rooms were merely a way to access the fire escapes -- outside the room was just the walls to building next door, Almost no outside light can get into the room, so the rooms always feel a bit dark.
The bathrooms have no fans, and if you shower with the door closed, the room will quickly steam up, and every surface in the bathroom will be soaked. The back of the bathroom door looked a bit mildewy -- presumably from all the moisture. The windows have signs on them saying that you should not open them (although I did), but even that didn't really help with the moisture. Another complaint is that the hotel doesn't offer bar soap or little bottles of shampoo -- everything is liquid coming from dispensers on the walls -- feels a bit cheap.
The staff at the hotel leaves a bit to be desired -- there were 2 incidents that left us feeling underwhelmed with the hotel. First -- one of the maids didn't close the door to the room when she was done cleaning -- she turned the deadbolt to keep the door unlocked while cleaning, and forgot to shut the door when she was done. Fortunately, nothing was taken, but this was inexcusable.
Second had to do with the breakfast. Overall the breakfast is pretty underwhelming -- bagels, donuts, coffee and juice in a room that's too small for the number of guests that eat breakfast. One morning we were there around 10AM, when breakfast ends. As we left the room, the door didn't close behind us, and the man who was overseeing the breakfast yelled at us because we didn't close the door. Seems like he could have just closed the door, but he was a surly jerk, and really shouldn't be working in this industry.
Overall, I might stay there again if the price was really good, but there may be better hotels available.
- Official Description (provided by the hotel):
- The newly renovated The Hotel at Times Square, a boutique hotel, offers clean and elegant accomodations with free wireless Internet access, flat screen TVs, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more less
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- Also Known As:
- Hotel At Times Square
- At Times Square Hotel
- Super 8 New York City
- Super 8 Times Square
- Super 8 Hotel Times Square
- Super Eight New York City
- Super 8 Hotel New York