Great location, close to everything but not in the middle of the crowds. Nice, clean, updated rooms. Free continental breakfast. Staff is excellent. I have been staying here every January for the past 15 years. Great value.

Long story made short:

- Great location, just a couple of blocks away from Times Square, right next to the Subway (47-50 Rockefeller) and 5' away from Times Square's subway station (most major lines cross this station).

- Great staff. The personnel was very friendly and ready to solve every single problem that would arise. Special credits to receptionists Harpreet and Ella, who are by a clear mile the hotel's superstars, always very kind and friendly and did a great job.

- 24/7 stores right next to the hotel, that includes eating spots, drugstores, supermarkets, etc.

- Rooms cleaned daily. Fair overall service, however it can be improved significantly, as there have been a few days that I would find the cleaner's hair on my towels and my sheets.

- Average to small in size but that shouldn't be a problem unless you're planning to host a party in there.

- Free wi-fi internet access. A big plus when you still try to find your way to NY. Free use of 2 Macs by the reception for the guests, as well as 2 HP laser printers.

- Nice breakfast. A variety of foods and beverages. Coffee, milk, corn flakes, donuts, bananas, breads, butter and jam, orange juice, boiled eggs and more.

- Gym. Trivial but still a big plus if you want to keep in shape.

- Noise and disturbances has been an issue during my stay. For the days I had noisy neighbors I found it very difficult to sleep. There's also a constant dull background noise on the back side of the building, probably it's due to the air-conditioning units installed in the backyard, as well as the fire-safety doors slamming all night in the corridor that can turn out to be pretty disturbing, too.

- A nice hall in the reception. Can accommodate quite a few guests. Meetings' table. Free coffee, tea and hot chocolate beverages by the reception. Shuttle and tours operator next to the reception. Free luggage storage for the case your flight is later than the time of your checkout.

My 2 adult daughters and I stayed here for 5 nights for a January get away. The hotel was clean, beds were super comfy and we had free access to internet use and WiFi. The free continental breakfast was OK but their 24 hours coffee/cappuccino/hot chocolate machine was fabulous. We frequented this a few times a day and saved us loads of money compared to Starbucks and just as delicious and as individualized, too. The location was unbeatable with just 2 blocks from center of Times Square or subway. We were able to walk to so many attractions. I highly recommend this hotel!