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The Hotel at Times Square: Traveler Reviews

59 West 46th Street, New York City, NY 10036 (Manhattan)
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The Hotel at Times Square
Ranked #215 of 435 hotels in New York City
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1,081 reviews from our community

Traveler rating
    358
    478
    142
    49
    53
See reviews for
Families
323
 
Couples
367
 
Solo
66
 
Business
84
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Halifax, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“great location”
4 of 5 stars Reviewed November 25, 2012

Our bus tour hotel .. centrally located and our very clean room on the 12th floor was quiet. OUr room bigger than expected and always done up well and towels etc always plentiful. Having access to drinking water and other beverages 24 hours a day in the lobby was a bonus. Breakfast was adequate...and even as late comers one morning found all the items in good supply. Not a luxury hotel and the buildings nearby were being renovated with lots of construction mess etc but that is progress...We walked to the theatres and other events .... would go back to this hotel .. found it very satisfactory.. staff, especially young man "Sonny "very pleasant and helpful.

Room Tip: Ask for a room on the top floors to eradicate street and construction noise.A little bar frig in the...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
“Good hotel in prime location”
5 of 5 stars Reviewed November 23, 2012

Stayed at the Hotel at Times Square 18th-20th October and 27th-29th October extended to 4th November due Hurricane Sandy. When our flight home was cancelled the Front Desk staff most helpful in extending our stay in the same room. Both visits we had a bedroom with two Queen sized beds, The rooms were clean with plenty storage space and adequate sized. Beds were very comfortable and no noise was experienced during both visits. Good continental breakfast with boiled eggs, although breakfast room was busy at times resulting in having to wait for a table. This was included in the room rate. All the staff were very pleasant and helpfull and the concierge desk especially so. The hotel is two blocks from Times Square and most theatres within walking distance. Would not hesitage to return any future visit to New York and highly recommend this budjet hotel.

Room Tip: 9021 and 10021
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Concord, New Hampshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“April Vacation”
4 of 5 stars Reviewed November 21, 2012

Went with Family for a few days to NYC,stayed here,it was great. We had 3 rooms,they put us on the same floor,you could use the stairs if you wanted.
The breakfast there in AM is great,Your basic fruit,bagels,yogurt,cereal ,danish-but instead of going out with so many in our group,it was very helpful not to have to go find somewhere to have breakfast.
The italian restaurant across the street was very good and close.
3 Blocks from Times Square-
Staff very helpful. We enjoyed our stay

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Times Square New York”
5 of 5 stars Reviewed November 21, 2012

With only 2 days in New York and a tight budget, the Hotel @ Times Square ticked all the right boxes for me.

I knew that I wanted to be within walking distance to Times Square, so I was very happy to find this Hotel offering discounted rates.

I had booked to stay the previous week but due to the arrival of hurricane Sandy had to postpone.

The Hotel was happy to change the dates for me. The Hotel had only had their power restored the day before I arrived. I would have never know there had been any disruptions as everything about the Hotel was running efficiently.

My room was clean and as it was already available the staff were happy to let me check in earlier which I really appreciated.

Some of the reviews I had read stated that the room was tiny. I disagree. Although not being huge, the room was a great size with plenty storage space in both a large cupboard as a large chest of drawers.

The bathroom was fully equipped with everything you could possible need. It's favourite feature for me being the lovely hot shower which had plenty of water pressure.

The bed was one of the most comfortable hotel beds I have ever slept on.

The complimentary breakfast was far more extensive than I had expected. It included yoghurt, cereal, fresh fruit, toast, bagels, donuts, hard boiled eggs, juice, tea, coffee hot chocolate and even daily newspapers.

The wifi in the room was very fast and reliable.

The hotel has a lovely lounge room with a large heater which is very welcoming.

The hotel is located 2 blocks from Times Square which is great because you are so close to Times Square and yet removed enough so as not hear the noise of Times Square.

The Hotel is getting a little older, but it is clean and convenient.

I would highly recommend the Hotel @ Times Square and hope to,stay there again in the future.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tel Aviv, Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
“if you can find a different hotel, you'd better do it”
1 of 5 stars Reviewed November 20, 2012

Where should I begin? was it the fact that I asked to move to another room and received a counter welcoming answer with zero patience from the receptionist? or was it the fact that I had to wait for more than 20 minutes for the elevator and than to share it with the cleaning lady and her cleaning cart leaving no space on the elevator?
My room was located on the midst of the stairway which many other guests used in lack of elevator activity what made it VERY noisy on all hours and I found it very hard to sleep nor to rest. The room was not clean, fresh air was sparse and the ironing table was broken.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Amots Y about The Hotel at Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
applecorehotelsstaff, E-Commerce Associate at The Hotel at Times Square, responded to this review
November 26, 2012
Dear Amots Y,

Thank you for your review. We are sorry that you were not pleased with your experience at our hotel. We apologize for the inconvenience of having to share an elevator with a member of the cleaning staff. As with many city center hotels, the staff sometimes have to use during the day while guests are in it. Our staff works very hard to ensure that everything is cleaned thoroughly and that the appliances in the room are all working. Again, we apologize for any inconvenience.

The overwhelming majority of our guests enjoy their stay because of the excellent location and value and many of our prior reviews in this forum and elsewhere reflect that.

We hope you will give us another chance on your next visit to New York City.

Liz from Apple Core Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Hotel at Times Square

Also Known As:
Hotel At Times Square
At Times Square Hotel
Super 8 New York City
Super 8 Times Square
Super 8 Hotel Times Square
Super Eight New York City
Super 8 Hotel New York
Super 8 New York
Address: 59 West 46th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
#25 Best Value Hotels in New York City
#205 Family Hotels in New York City
Price Range: $$$
Official Description (provided by the hotel):
The newly renovated The Hotel at Times Square, a boutique hotel, offers clean and elegant accomodations with free wireless Internet access, flat screen TVs, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 
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