- Very good location
- Reasonably clean
- Very spacious one bedroom (room 3F)
- Check-in took an hour. We arrived at 9pm. I showed my confirmation sheet and confirmation email. Didn't matter. The doorman wasn't informed by Metro-Home that we were coming, so he wouldn't give us our room. Metro-Home's phone number is just an office number that goes to voicemail after hours. We tried repeatedly to reach "Reggie" at Metro-Home. Finally someone got a hold of him, and he called back without any apologies. Even tried to say it was my fault. Nice!
- Old, rundown place
- Phone did not work
- Cable modem had no power connection. I had to take it from the phone (phone didn't work anyway), and luckily it worked.
- Heat - the radiator blasted heat, and there was no way to shut it off. It was oppressively hot, and the radiator made the air really dry to boot. Just terrible.
- The smell was awful. It's a combination of paint and mothballs/roach killer. Luckily no roaches though. The smell was still in my clothes after I arrived home. Gross.
- Reservation Options:
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- Also Known As:
- Metro-Home Sutton Place Hotel New York City